Xolani Jayson Dlamini

• Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
• Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
• Managed a portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues that arose.
• Provided information about service procedures and expected timelines.

Responsible for all hardware appliances in the store.

Ensuring that all the stock is properly labeled, priced and truly represent the display.

Providing all the necessary information and support to clients regarding the functionality, durability and maintenance of the products.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.