I have a strong technical abilities and interpersonal skills that will help me to show case my skills and my experience align with the duties of the job.
Overview
5
5
years of professional experience
Work History
Frontline Administrator(YES)
TFG
Cape Town
06.2024 - Current
Conducting verification checks and confirmation of employment.
Providing payslips for employees and resetting passwords in different systems.
Advise customers on our financial offerings, payment now, personal loan, and educational loan.
Assist customers in applying for leaves, and provide guidance on how to apply for maternity leave.
Advise customers to contact the wellness helpline (counseling, burnout, stress, and financial stress).
Guide customers to the career portal to apply for vacancies.
Guide Line Manager to capture hires, resignations, terminations, and compensation benefits, create taking allowance, ad hoc payments, and ex gratia.
Work with the payroll department in changing banking details, stopping salaries, correcting salaries, Africa payroll, IOD capture, IRP5, EFT, loans, etc.
Work with TD and the learning department by assigning training tickets.
Work with the Retirement Department by sending withdrawal requests, retirement inquiries, funeral claims, and death claims.
Work with the HRC department by sending employee relations (misconducts, grievances, counseling, arbitration, and consultations).
Work closely with the TECH team and IT in more than 5 different systems.
HR INTERN
Aliyah North Health Department
Aliyah North
01.2023 - 12.2023
Organised, Planned and conducted the full recruitment process from step 1 to step 7
Conducted probations for new employees
Assisted Manager with HR procedures
Advice employees on Labour relating in line with HR Policies and Procedures
Assisted in preparations and coordination of hearings
Assisted with relevant HR reports
Helped employees with their claims such as Workers Benefits
Administration of Invoice for external training provides
Assisted with gathering information on skills and training needs
Supported Employees
General filling and other administrative tasks
Monitoring of time and attendance
HR INTERN
Steynsburg Hospital
Steynsburg
02.2020 - 11.2021
Coordinated on site interviews for candidates by assessing the availability of the hiring team and candidates
Supervising the deliveries in the Hospital
Created and updated jobs on Facebook, Billboards, Glassdoors and notice boards
Directing and enhancing daily administrative operations relating to appointment bookings, Cancellations, confirmations and inquiries
Worked with CEO and HR supervisor to create documentation and training materials for staffs on boards
Processing and maintaining referral letters, patient correspondence and patient records
Wrote and filed reports for both Clinicals and Non Clinicals
Performed general administrative duties such as scanning, faxing, printing and copying
Drafted weekly communication between HR department sand other departments
Kept important records such as leaves record files, Acting letters and MEMOS
Answered employees' inquiries about their benefits such as housing allowances, PMDS, Overtime payments and Nodal allowances
Education
NATIONAL DIPLOMA - HUMAN RESOURCE MANAGEMENT
IKHALA TVET COLLEGE
12.2019
GRADE 12 -
EGQILI HIGH SCHOOL
12.2017
Skills
Computer skills
Time management
Telephone handling
Recruiting coordinating
Interviews
Client Operation
Staff development
Administrative operation
Conflict resolving
Report production
Appointment schedule
Contract negotiation
References
Phindiwe, [Ms], TFG, 0641016220
Mfankiso, [Mrs], Steynsburg Hospital, 0721496396
Plaatjie, [Ms], Aliyah North Department, 0671089177