NTOMBEPHELO BILI
Professional Nurse
Bluedowns
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
5
5
years of professional experience
48
48
years of post-secondary education
4
4
Certifications
Work History
Professional Nurse
Western Cape DoH
06.2022 - Current
- Providing comprehensive healthcare to known and newly diagnosed patients with HIV/AIDS and Tuberculosis (TB) from performing necessary blood tests, initiating Antiretroviral (ART)and prophylaxis for TB according to the Western Cape department of Health guidelines.
- Following up clients that are on HIV treatment and identify and refer those with possible drug treatment failure/ side effects to medical clinicians and counselors for enhanced adherence counseling for those clients with poor adherence history.
- Providing sexual reproductive healthcare including family planning, screening and management for sexual transmitted infections.
- Recruit HIV negative clients for HIV pre-exposure prophylaxis according to DoH guidelines targeting Adolescents, pregnant and breastfeeding women and homosexual clients.Initiate clients on the prevention pill
- Conduct TB Screening.
- Perform record keeping accurately and maintain patient records and confidentiality.
- Prescribe and dispense medication in line with pharmacy guidelines
- Doing referrals to other multidisciplinary team for further patient care needs.
- Giving health education to patients and proper management in cases of treatment side effects. Working with TB DR for patient needs.
- Following up on patients missing their appointments date. Doing DOTS. Triaging all HIV positive clients and opportunistic infections related HIV/AIDS.
- Screening for cervical cancer by performing papsmear to women living with HIV/AIDS starting from the newly diagnosed patients and routinely.
- Performing referrals to appropriate MDT members and seeing all patient needs are met.
- Attending training for updated new guidelines for HIV/AIDS and TB.
- Participate in research studies in the facility for HIV/AIDS and TB.
- Give report to facility manager and partners on monthly performance of the unit.
- Communicating to other facilities with intention to gain more knowledge in a specific content or client care needs.
- Support delivery of health promotion and educational program's.
- Comply with relevant policies and protocols.
- Take part in ongoing quality improvement planning and quality assurance of the operational activities of the facility.
- Attend monthly and quarterly MDT meetings for new strategies to improve healthcare of our clients.
- Attend to client complaints.
Professional Nurse
Western Cape, Department Of Health, South Africa
05.2021 - 05.2022
- Triage of all patients
- Assisting with resuscitations
- Suturing of open wounds
- Evaluation of burn wounds and applying dressings accordingly
- Administration of oral, intravenous and intramuscular medication
- Keep accurate records of patients
- Recording statistical information
- Updating registers to avoid medicolegal hazards
- Ordering of medication and stock to ensure that the unit runs smoothly
- Arrangements of transfers with ambulance services
- Schedule 6, 5 drugs and Handling of drug keys.
- Draw blood specimens from patients for further investigation
- See INR patients and perform rapid INR test
- Collecting urine samples
- Perform electrocardiograms on patients
- Administration of intramuscular medication.
- Assess wounds and apply dressing according to assessments or as prescribed
- Monitor progress of wounds by documenting correctly
- Keeping statistical records
- Issue follow-up dates
- Consulting medical officers if wound is not improving to screen for underlying cause
- Assist with applying backslaps and pops
- Removal of sutures and clips
- Screening of all patients entering the unit
- Preparing testing swabs labeled with patients details accordingly
- Testing patients for COVID-19
- Health education regarding self-isolation, quarantine, hygiene and COVID-19 symptoms
- Triage of all sick patients entering the unit
- Administration of intravenous, oral and intramuscular medication
- Administration of oxygen as prescribed
- Keep record of statistical information
- Arrangements of transfers with ambulance services
- Order vaccines from pharmacy
- Check vaccines if are eligible to be administered
- Prepare vaccines for administration
- Keep up with the cold-chain
- Give health talks pre and post-vaccination to patients
- Recover patients post vaccination
Nurse coordinator
Kheth'impilo
03.2020 - 04.2021
- Enhanced workflow efficiency by implementing new scheduling systems and streamlining daily processes.
- Championed patient-centered care through active listening, empathetic communication, and personalized service delivery tailored to individual needs.
- Collaborated with physicians to develop individualized care plans that addressed specific patient needs, resulting in better health outcomes.
- Increased patient satisfaction scores by addressing concerns promptly and advocating for their needs within the healthcare team.
- Oversaw staff scheduling to ensure adequate coverage during peak hours, reducing wait times and improving an overall patient experience.
- Participated actively in quality improvement initiatives aimed at enhancing overall organizational performance and patient satisfaction levels.
- Facilitated smooth transitions between shifts through proper handoff procedures, minimizing gaps in service provision while ensuring continuity of care.
- Developed care protocols to ensure consistent delivery of high-quality nursing services across all shifts.
- Supervising a group of Community healthcare workers and counselors. Plan outreaches (family planning, wellness days, COVID-19 screening, child health).
- Doing households visits and making sure those in need of healthcare but cannot access it, get it. Collect statistics from the community and submit monthly with timesheets of the employees.
- Reporting monthly stats to DOH. Daily staff meetings with the team. Plan staff annual leaves and authorize all kinds of leaves. And staff meetings. Daily signing off staff list in the work-place. Make discussions around how to reach targets. Daily, weekly, monthly and quarterly stats compiling. Follow-up on defaulted clients.
Community service professional nurse
Western Cape, Department Of Health, South Africa
02.2019 - 01.2020
- Conducted comprehensive health assessments to identify potential issues requiring intervention or further evaluation.
- Improved patient outcomes by developing and implementing individualized care plans.
- Maintained strict adherence to regulatory guidelines while performing nursing duties, ensuring compliance with all applicable standards.
- Administered medications accurately, ensuring proper dosage and timely distribution.
- Educated patients on preventative measures for chronic illnesses, promoting positive lifestyle changes that contribute towards overall health.
- Collaborated with interdisciplinary team members to provide comprehensive patient care.
- Implemented effective pain management strategies, optimizing patient comfort levels during their stay.
- Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport with clientele.
- Utilized evidence-based practices to guide decision-making in patient care delivery.
- Managed time effectively, prioritizing tasks based on the urgency of patient needs.
- Facilitated smooth transitions between shifts by maintaining meticulous documentation and clear handoff communication.
- Continually assessed patient needs, updating care plans accordingly to optimize treatment effectiveness.
- Reduced readmission rates by providing thorough discharge education and follow-up support.
- Served as a preceptor for new nurses, offering guidance and mentorship in clinical practice.
- Worked closely with physicians to develop accurate diagnoses and coordinate appropriate treatments plans.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Monitored patient condition by interpreting and tracking ECG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Monitored patient reactions after administering medications and IV therapies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patients recovering from medical or surgical procedures.
- Recorded details regarding therapies to keep patient charts updated.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
- Educated family members and caregivers on patient care instructions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Investigated and resolved issues affecting hospital operations and patient care.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Monitoring CTG for fetal Heart rates and act immediately on abnormal findings.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Performed intrapartum, and postnatal care
Professional Nurse
Kraaifontein CHC
03.2020 - 04.2021
- Triage of all patients
- Assisting with resuscitations
- Suturing of open wounds
- Evaluation of burn wounds and applying dressings accordingly
- Administration of oral, intravenous and intramuscular medication
- Keep accurate records of patients
- Recording statistical information
- Updating registers to avoid medicolegal hazards
- Ordering of medication and stock to ensure that the unit runs smoothly
- Arrangements of transfers with ambulance services
- Schedule 6, 5 drugs and Handling of drug keys
- Blood and INR room
- Draw blood specimens from patients for further investigation
- See INR patients and perform rapid INR test
- Collecting urine samples
- Perform electrocardiograms on patients
- Administration of intramuscular medication
- Keep record of statistical information
- Dressing room
- Assess wounds and apply dressing according to assessments or as prescribed
- Monitor progress of wounds by documenting correctly
- Keeping statistical records
- Issue follow-up dates
- Consulting medical officers if wound is not improving to screen for underlying cause
- Assist with applying backslabs and pops
- Removal of sutures and clips
- Covid unit
- Screening of all patients entering the unit
- Preparing testing swabs labelled with patients details accordingly
- Testing patients for covid-19
- Health education regarding self-isolation, quarantine, hygiene and covid-19 symptoms
- Triage of all sick patients entering the unit
- Administration of intravenous, oral and intramuscular medication
- Administration of oxygen as prescribed
- Keep record of statistical information
- Arrangements of transfers with ambulance services
- Vaccination unit/ Station
- Order vaccines from pharmacy
- Check vaccines if are eligible to be administered
- Prepare vaccines for administration
- Keep up with the cold-chain
- Give health talks pre and post-vaccination to patients
- Recover patients post vaccination.
Education
Post-graduate Diploma in Public Health - Public Health
University of The Western Cape
04.2001 - 04.2023
Btech in Nursing Science - Nursing
Cape Peninsula University of Technology
Bellville, South Africa 04.2001 - 04.2018
Grade 12 - Science
Sinethemba Senior Secondary School
04.2001 - 04.2010
Skills
CONFIDENT
MOTIVATED WITH A COMPETITIVE DRIVE AND A PASSION FOR EMPOWERING AND DEVELOPING PEOPLE
HAVE GOOD COMMUNICATION (VERBAL AND WRITTEN), LISTENING AND PEOPLE SKILLS
HAVE EFFECTIVE LEADERSHIP, PROBLEM SOLVING (AT VARIOUS LEVELS) AND DECISION-MAKING
GOOD TEAM PLAYER AND IS GOAL ORIENTATED
HONEST, RESPECTFUL AND TRUSTWORTHY
COMPUTER LITERATE (MS OFFICE: WORD, EXCEL, OUTLOOK AND POWERPOINT)
PATIENT CONSULTATION
RELIABILITY
PROBLEM-SOLVING ABILITIES
ADAPTABILITY
INTERPERSONAL SKILLS
ADAPTABILITY AND FLEXIBILITY
TIME MANAGEMENT
Certification
HIV/AIDS Management
Drivinglicense - Category
Code B
Personal Information
- Date of Birth: 06/12/95
- Nationality: South African
Languages
ENGLISH
Advanced (C1)
ISIXHOSA
Advanced (C1)
References
- VERONICA LIEBENBERG, (073) 168-9260, Veronica.Liebenberg@westerncape.gov.za
- GAENOR WEILBACH, +27 (72) 269-3840
- NOZUKO DUBA, +27 (60) 445-4032
- NOMSA MASA, +27 (72) 172-2025
- SR MCKENZIE, 071 891 8018
Affiliations
SANC-16614560
Timeline
HIV/AIDS Management
07-2024
Paediatric HIV Management
03-2024
Basic Life Support
04-2023
Combined DS-MDR TB Management
09-2022
Professional Nurse
Western Cape DoH
06.2022 - Current
Professional Nurse
Western Cape, Department Of Health, South Africa
05.2021 - 05.2022
Nurse coordinator
Kheth'impilo
03.2020 - 04.2021
Professional Nurse
Kraaifontein CHC
03.2020 - 04.2021
Community service professional nurse
Western Cape, Department Of Health, South Africa
02.2019 - 01.2020
Post-graduate Diploma in Public Health - Public Health
University of The Western Cape
04.2001 - 04.2023
Btech in Nursing Science - Nursing
Cape Peninsula University of Technology
04.2001 - 04.2018
Grade 12 - Science
Sinethemba Senior Secondary School
04.2001 - 04.2010
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