Tanya Vermeulen

• Oversee and manage the Markham design department across design and merchandising functions to ensure a smooth flow from concept to delivery.
• Proactively identify potential issues within systems and processes, taking corrective action to prevent loss of business or dissatisfaction.
• Expanded the key account base by identifying and cultivating new business opportunities, e.g., boxers, casual bottoms.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.
• Mentored junior members of the team in best practices, fostering a culture of continuous learning and professional growth within the organization.
• Analyzed sales and market trends, identifying opportunities for expanding product offerings for increased profitability.
• Facilitate sales through departmental strategies and product development to align with calendars and KPI targets.
• Setting the fiscal year budget; financial targets and KPIs that align with the brand growth plan.
• Build and maintain strong client relationships to drive business growth.
• Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
• Streamlined internal communication processes, ensuring team members were aligned with account objectives and strategies.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Strengthened client relationships through regular communication and effective problemsolving.

Transferred to Markham Design Accounts because of diverse product knowledge.

• Oversee and manage Totalsports' design department across design and merchandising functions to ensure a smooth flow from concept to delivery.
• Facilitate sales through departmental strategies and product development to align with calendars and KPI targets.
• Build and maintain strong client relationships to drive business growth.
• Analyzed market trends, identifying opportunities for expanding product offerings.
• Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
• Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
• Collaborated with product development teams to tailor offerings to TS's needs, enhancing product relevance and appeal.
• Facilitated training sessions for new design and merchandise staff, sharing best practices and experiences.
• Trained teams to optimize service delivery in alignment with TS Brand needs to boost customer satisfaction.
• Streamlined internal communication processes, ensuring team members were aligned with account objectives and strategies.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Strengthened client relationships through regular communication and effective problemsolving.

Resigned – to obtain managerial experience and understand the economics of fashion.

• Developed innovative design concepts and engineering of products to best suit client profiles, resulting in higher client satisfaction while maintaining cost efficiency.
• Evaluated and selected appropriate design tools to ensure the smooth delivery of the presentation, streamlining production processes, and improving output quality.
• Managed multiple product timelines simultaneously while maintaining strict attention to detail and adherence to deadlines.
• Established clear lines of communication between design and other departments, such as manufacturing, quality, or marketing.
• Mentored junior designers, graphic designers, and pattern designers to enhance their skills and contribute more effectively to the team.
• Conducted extensive research on industry trends, ensuring cutting-edge designs that captured the target audience''s attention.
• Redesigned products for better customer usability, leading to higher customer satisfaction rates, and sales.
• Streamlined design processes for increased efficiency and improved collaboration among team members within our quick-response model.
• Organized cross-functional teams to address complex client requests, which improved speed, efficiency, and accuracy of product delivery.
• Communicated effectively with clients throughout the design process, ensuring alignment of expectations and deliverables.
• Negotiated with vendors on pricing strategies related to resources or materials needed for various projects.
• Trained interns on company-specific design standards, enabling faster integration into project teams.
• Created engaging presentations showcasing design work in line with company strategy to align more products to a quick response model.
• Championed a culture of continuous improvement within the design department through regular feedback sessions and professional development opportunities.
• Streamlined design processes for increased efficiency and improved collaboration among team members.

Resigned to represent a brand and specialize in plus fashion.

Resigned—to go back to clothing.

Resigned – career progression, and lack of technology within the company.

Freelance graphics within the industry; corporate clothing account - small-run uniforms. Private Client bespoke tailoring and bridal.

Retrenched - company closure

Resigned – for growth.

Resigned – to gain merchandise experience.

Resigned for growth.