NANGAMSO HLATHANA

Community Engagement: Coordinated workshops such as CAPSCA and Medical Protocol sessions, bringing together industry experts and stakeholders to promote aviation safety and community health initiatives.

Project Coordination: Organized Aeromedical Committee meetings, managed agendas, minutes, and outcomes to ensure streamlined operations.

Stakeholder Management: Acted as the first point of contact for industry stakeholders, handling queries and ensuring a client-centric approach.

Team Leadership: Managed office administration, supervised team-building activities, and coordinated departmental events.

Community Impact Project: Played a critical role in a special task team to resolve backlog issues caused by the pandemic, directly supporting stakeholders and clients from diverse backgrounds.

Client Relations: Handled client complaints and queries, providing solutions and ensuring satisfaction within regulatory frameworks.

Cross-Departmental Support: Collaborated with various departments to implement customer-centric processes and streamline service delivery.

CSR Initiative: Conducted research on substance and alcohol abuse in aviation, contributing to safety awareness campaigns.

Project Support: Coordinated Aeromedical Committee meetings and facilitated air ambulance inspections, supporting community health initiative

Medical Support : Psychology presentations for Aeromedical Committee Meeting and Medical Certification

Supported talent referral programs and coordinated interviews, showcasing organizational and project management skills.

Prepared interview packs

Actioned the web form on a daily basis and allocated CVs to relevant stakeholders

Arranged interviews with effective scheduling to minimize impact on business

Assisted with coordination of talent referral program's

Arranged office support services to conduct printing of training materials, boardroom set up, catering

Uploaded interview feedback to recruitment system

Ensured feedback is provided on my worklife system