Nomhle Chiane
Technical Project Coordinator
Benoni,Gauteng
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
7
7
Languages
Work History
QC&AIIR Administration Officer
SACAA
09.2017 - Current
- Ensure compliance and consistency on file reviewing in line with Quality Control
- Prepare meetings and assist the Safety Management Systems workshop team
- Coordinating and following up with the various internal project stakeholders
- Carrying out administration relating to the compilation of presentations, letters, reports, and memos for distribution to our internal staff/ clients
- Participate in project design meetings and propose improvements if necessary
- Evaluate potential problems or technical hitches on the ECCAIRS/ CORS System and develop solutions
- Manage project related paperwork by ensuring that all necessary materials are current, properly filed and stored
- Follow up on current projects and coordinate all team members to keep workflow on track using the developed Bug List tracking system
- Adhere to budget by monitoring expenses and implementing cost-saving measures
- Ensuring that all deadlines are met on time
- Propose and implement improvements to reduce errors and rejected files
- Document findings and generate reports with data and recommendations
- Conduct pre file review and verify adherence with regulations and desired specifications
- Submit detailed reports to company leadership to help drive enhancements
- Assist the QC manager to delegate authority
- Handling financial queries
- Arrange international/ local travels for team members
- Arrange recurrent training for staff and management
- Schedule teams, zoom, physical workshops/ meetings for staff and management.
Senior Switchboard Operator
the Glynnwood Hospital
01.2015 - 08.2017
- Answers incoming phone calls within 3 rings
- Answers incoming phone calls cheerfully and professionally
- Implements hospital policies for accepting collect calls
- Restricts unauthorized outgoing telephone calls by patients, staff, and personal use
- Does not leave switchboard unattended
- Forwards calls to ACCES at completion of evening shift/Onforwards calls at beginning of morning shift
- Correctly implements hospital emergency codes (blue, green, red, yellow, pink) 100 % of time
- Cancels codes properly upon direction of nursing
- Announces “all clear” when directed
- Uses appropriate discretion regarding use of overhead page for purposes other than emergency
- Ensures that visitors and vendors sign out and return visitor and vendor badges
- Ensures that all individuals in lobby who are exiting the building are properly identified before unlocking door
- Welcomes all visitors to hospital in a cheerful manner, asking “May I help you?”
- Handles problem situations effectively, politely, and professionally
- Involves/informs supervisor when necessary
- Ensures that EMT’s remain with incoming patients until ACCES staff complete admission process
- Offers to transfer callers seeking patient information to Social Work hotline
- Offers to record telephone number and name of caller and forward it to patient, if he/she is in this facility, without divulging if patient is in the facility
- Maintains work area free of patient identifying information in view
- Receives and signs for special deliveries such as Federal Express
- Facilitates outgoing deliveries
- Notifies receiving party of special deliveries.
Receptionist/ Project Coordinator
MCT Telecommunications
06.2014 - 07.2015
- Meeting and greeting clients
- Booking meetings
- Arranging couriers
- Keeping the reception area tidy
- Answering and forwarding phone calls
- Screening phone calls
- Sorting and distributing post
- Tracking status of permits
- Reach out to various Project Managers to ensure permit preparations and filings
- Accurately complete building electrical subcodes with all applicable information when required
- Request certificates of insurance for sites from an insurance agent
- Schedule and attend site inspections
- Communicate misplacements of equipment under the direction of the project and construction manager
- Review market-specific construction documents to ensure they are accurate and current
- Responsible for all project-related organization and filings
- Prepare transmittals and drawings for delivery via our Q-file system
- Attend scheduling calls to help organize daily schedule.
Receptionist
Triple E Training Holdings
05.2013 - 06.2014
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Provide basic and accurate information in person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep an inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Teller& Client Clerk
ABSA Bank
01.2009 - 01.2010
- Cash checks after ensuring that signatures are valid
- Receive checks and post entries into the correct account
- Manage balancing duties akin to currency, coins, and checks
- Verify dates on incoming checks
- Ensure that customers’ loan information is processed and maintained
- Appropriately
- Receive cash from armored cars and count and verify cash
- Verify cashier’s checks
- Sort, file, and record deposit slips
- Manage bank vaults to ensure correct cash balances
- Provide information to clients regarding bank services
- Manage specialized services such as checking and savings accounts
- Resolve discrepancies in accounts
- Provide account balance information to clients
- Accept and process loan payments
- Transfer funds at the request of clients
- Ensure that the cash drawer is always balanced and maintained
- Deliver qualitative services to customers
- Promote bank products and services
- Build customer relationships
- Maintain and manage existing accounts
- Capture new accounts
- Respond to customer inquiries and resolve them
- Maintain customer database and update periodically
- Assist customers in depositing and withdrawing cash
- Refer complex issues to the management
- Ensure best practices in rendering services to customers.
Education
NQF 7, Project Management in Progress -
Cranefield College
NQF 6, Project Management - undefined
Cranefield College
NQF 5, Banking Service Advice - undefined
Milpark Business School
Skills
ExpertMicrosoft Office Package, Clerical Support, Planning and Coordination etcAdvanced: QC reporting, Data EntryIntermediate: Motivation, Capacity Management
QC reporting
Multitasking Abilities
Decision-Making
MS Office
Organization and Time Management
Data Entry
Timeline
QC&AIIR Administration Officer
SACAA
09.2017 - Current
Senior Switchboard Operator
the Glynnwood Hospital
01.2015 - 08.2017
Receptionist/ Project Coordinator
MCT Telecommunications
06.2014 - 07.2015
Receptionist
Triple E Training Holdings
05.2013 - 06.2014
Teller& Client Clerk
ABSA Bank
01.2009 - 01.2010
NQF 7, Project Management in Progress -
Cranefield College
NQF 6, Project Management - undefined
Cranefield College
NQF 5, Banking Service Advice - undefined
Milpark Business School