Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Matthew Turnbull

Software Tester/ Test Lead
Centurion

Summary

As a seasoned Software Tester, I excel in fast-paced testing environments and have a proven track record of reviewing software at every stage of development and production. I bring a wealth of knowledge in API testing, Agile software development methodologies, legacy system testing, web and mobile testing, and more to the table. Driven by a passion for quality, I am committed to delivering the best possible applications.

In my current role at OUTsurance, I have earned a reputation as the "go-to guy" for system knowledge and testing practices. I have been instrumental in developing a structured onboarding and review process, coaching new testers until they are able to work independently. I am often sought after for my testing expertise and advice, and have successfully led testing efforts for OUTsurance's digital client-facing team, including the client portals (app and web), public website, and investment robo-advisor in OUTvest.

I am a versatile tester, able to adapt to different teams and improve testing strategies and efforts. My goal is to continue delivering high-quality software and driving positive results for my team and company.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Software Tester/Test Lead

OUTsurance
3 2018 - Current
  • Collaborated with QA team to test software quality through manual testing.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing.
  • Supported test review, defect control and configuration management within delivery pipeline.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Added to Testing processes to better ensure quality of applications in development.
  • Lead Testers in their testing efforts as well as provide mentoring and coaching.
  • Compiled Test Automation Strategy and assisted in writing UI tests to ensure adequate UI test coverage (March 2024 - Present)
  • Review test practices and remove inefficiencies to streamline development.
  • Coordinate group testing sessions for high risk features

Software Tester

OUTsurance
03.2013 - 02.2018
  • Collaborated with QA team to test software quality through manual testing.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Collaborated with product owners to stay current on intended functionality.
  • Supported test review, defect control and configuration management within delivery pipeline.
  • Defined and identified test cases for new application development.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Drafting of comprehensive test plans.
  • Management of Test Case Repository.
  • Facilitate UA acceptance testing demo's or testing sessions

Business Client Care Advisor

OUTsurance
08.2011 - 12.2012

Provided clients with telephonic support on items such as:

  • Handling between 10 - 30 calls per day.
  • Amendments to policy schedules.
  • Business insurance financial advice.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Education

No Degree - Intro To C#

Microsoft Learn
Online
04.2001 -

ISTQB Foundation - Software Testing

SASTQB
Midrand
05.2017 - 2017.05

Certificate in PC Engineering - IT Support

Varsity College
Pietermaritzburg
01.2003 - 12.2004

Matric Certificate -

Linpark High School
Pietermaritrzburg
1998.01 - 12.2002

Skills

    JIRA software

Manual Software Testing

Coaching and mentoring

Strategic planning

Training

Test Planning

Technical Understanding

Conflict Management

Communication

Attention to Detail

Defect Management

Collabortion

Goal-oriented

SQL database queries

Postman API testing

Additional Information

I have included employment history for the past 10 years, please feel free to request further employment history. The roles here were for management of a cellphone store as well as management of a pizza store but are excluded as they are not aligned with my current career path. Please feel free to enquire with me if you would like further information.

Accomplishments

During my tenure at OUTsurance, I was nominated for the prestigious departmental recognition award, the "IT DEV Superstar," in acknowledgment of my exceptional performance and dedication. I am honored to have received this award twice, reflecting my consistent excellence and competence in delivering high-quality work.

Upon joining OUTsurance as a software tester, I was recognized early on for my leadership potential and was among the first testers considered for promotion to the role of team manager. In my current position, I have successfully spearheaded the establishment of our test automation efforts, including the development and implementation of a robust test automation strategy and its supporting processes.

In addition, I introduced and implemented a formal review process within our manual testing framework, known as "test plan reviews." This initiative improved the quality and accuracy of testing by ensuring that all test plans undergo thorough peer evaluations, resulting in more structured and reliable testing outcomes.

Timeline

ISTQB Foundation - Software Testing

SASTQB
05.2017 - 2017.05

Software Tester

OUTsurance
03.2013 - 02.2018

Business Client Care Advisor

OUTsurance
08.2011 - 12.2012

Certificate in PC Engineering - IT Support

Varsity College
01.2003 - 12.2004

No Degree - Intro To C#

Microsoft Learn
04.2001 -

Software Tester/Test Lead

OUTsurance
3 2018 - Current

Matric Certificate -

Linpark High School
1998.01 - 12.2002
Matthew TurnbullSoftware Tester/ Test Lead