Kwame Essel-Mensah

Joined the Outlife team to conduct both manual and automation testing (C# and Playwright)

Collaborate closely with cross-functional teams to ensure the quality of software products

Develop and maintain automated test scripts, enhancing testing efficiency

Continue to perform manual testing to identify defects and ensure the alignment of the product with user requirements

Part of the Addit team, focused on manual software testing using Postman for API testing and testing the company’s SUMMIT system

Collaborated with digital UI teams on various cross-stream projects to ensure quality across platforms

Documented and reported test results, providing critical feedback to the development team to facilitate defect resolutio

• Completed online C# Course
• Collaborated with teams to test software applications and identify defects
• Conducted comprehensive testing procedures, documented results, and reported issues to development teams
• Assisted in the creation and execution of test cases and test plans to ensure software quality
• Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
• Delivered assistance and support for team-based IT projects.

• Maintained comprehensive knowledge of industry regulations, ensuring compliance in all claim handling procedures.
• Provided exceptional customer service by addressing client concerns and keeping them informed throughout the claims process.
• Contributed to overall department success by consistently meeting or exceeding established performance metrics and goals.
• Identified fraudulent activities by analyzing patterns in submitted claims, protecting company resources from potential losses.

• Contributed to team success by mentoring junior advisors, sharing knowledge and expertise in financial planning strategies.
• Contacted and sold various OUTsurance life insurance products to prospective clients