Iviwe Madabane
Belville
Summary
Results-driven sales advisor with a proven track record of exceeding targets through strategic upselling and personalized customer engagement.
Overview
17
17
years of professional experience
Work History
Seal Sales advisor
Santam
Belville
01.2021 - Current
- Drove sales by consistently exceeding monthly targets through strategic upselling and personalized customer engagement.
- Maximized revenue by identifying customer needs and recommending tailored product solutions.
- Provided exceptional customer service, ensuring a high level of customer satisfaction and repeat business.
- Resolved customer issues promptly and effectively, maintaining brand reputation and loyalty.
- Demonstrated in-depth product knowledge to educate customers and build trust in purchasing decisions.
- Built strong customer relationships through attentive listening, follow-up, and proactive support.
Sales consultant
Dotsure
George
01.2018 - 01.2021
- Making sales.
- Underwriting.
- Administrative duties.
Radio Presenter
Knysna FM
Knysna
01.2009 - 01.2014
- Advert creation & delivery - persuasive communication & marketing.
- Research on current affairs & music - analytical & content development skills.
- Audience engagement - public speaking, audience targeting, and media strategy.
- Bringing in listeners-promotional strategy & branding.
Education
Matric - Business studies, Computer application studies(CAT), Mathematical literacy, History, Life orientation, English, Afrikaans
Knysna high school
Knysna01.2020
Skills
- Sales strategy
- Customer engagement
- Product recommendation
- Issue resolution
- Customer relationship management
- Market analysis
References
- Warren Wooley, Dotsure, George, Western Cape, 079 312 4627, warren@dotsure.coza
- Eon Engelbracht, Knysna FM, Knysna, Western Cape, 044 382 6609, eon@look4itknysna.co.za
- Zimasa Ngubelanga, Santam, Belville, Western Cape, 066 361 6685, zimasa.ngubelanga@santam.co.za
Hobbies and Interests
- Public speaking
- Researching current affairs
- Reading
- Creative writing
Personal Information
Gender: Female
Intellectual Strengths
- Effective Communication: Strong verbal and written communication skills, with the ability to present ideas clearly and confidently to diverse audiences.
- Presentation Skills: Proficient in delivering impactful presentations that engage and convey key messages effectively.
- Problem Solving & Negotiation: Demonstrated ability to analyze complex issues, develop practical solutions, and negotiate outcomes that align with organizational goals.
- Policy Implementation: Hands-on experience in translating policies into actionable strategies, ensuring successful execution.
Timeline
Seal Sales advisor
Santam
01.2021 - Current
Sales consultant
Dotsure
01.2018 - 01.2021
Radio Presenter
Knysna FM
01.2009 - 01.2014
Matric - Business studies, Computer application studies(CAT), Mathematical literacy, History, Life orientation, English, Afrikaans
Knysna high school
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