Years of professional work experience
Gerard James
Change Analyst
Benoni,Gauteng
Summary
I am seeking to expand my knowledge that will utilize critical thinking and analytical skills and develop these skills further in a practical and challenging environment. I am proficient in programming languages such as Python and SQL and other database management systems. Additionally, I possess strong communication and project management skills, enabling me to work collaboratively with cross-functional teams to deliver results that meet or exceed project goals. As a result, I am confident in my ability to make a meaningful contribution to any organization seeking a dedicated and results-oriented professional.
Overview
3
3
8
8
Years of tertiary education
2
2
Certificates
Work History
Change Analyst
Telesure Investment Holdings
Fourways
12.2021 - Current
- Contributed to the design and creation of reporting strategies. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translated those insights into actionable recommendations.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Created data models to support decision-making processes.
- Identified patterns and trends in large data sets and provided actionable insights.
- Contributed to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment.
- Designed and developed data pipelines to acquire, clean and process data.
Technical Business Analyst
Discovery (Signature Business Solutions)
Sunninghill
06.2020 - 12.2021
- Responsible for the development and integration of new processes into a future state extract, transform and load pipelines and assisted in migration projects of existing systems into new systems, focusing on efficiency, data quality, data integrity and usability.
- Liaised directly with the relevant stakeholders to ensure that the business requirements are well understood and executed seamlessly in the future state environments.
- Dynamic reporting modules were developed to provide timeous and relevant information.
- Assisted in the enhanced interfaces to promote better functionality for users.
- Helped deploy system enhancements to improve field operations.
- Provided client support on system operation and troubleshooting.
- Developed data transformation pipelines with automation of data sourcing and data validation processes.
- Exception identification and report development to catch anomalies.
Lab and Research Intern
GlenChem
Kempton Park
01.2016 - 02.2016
- Research and experimental work on new and improved products
- Performed detailed data analysis in improving various projects, focusing on efficient costing/material usage and project implementation
Bank Teller
Standard Bank
Benoni
07.2011 - 12.2011
- Responsible for large cash sums and delivering exceptional customer service.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
Master of Engineering - Chemical
Stellenbosch University
Stellenbosch, South Africa 05.2017 - 05.2020
Bachelor of Engineering - Chemical
University of Pretoria
Pretoria, South Africa 02.2012 - 12.2016
National Senior Certificate -
Benoni High School
Benoni, South Africa 01.2006 - 12.2010
Skills
MS Office
Accomplishments
- Presented at the ECCE 12 & ECAB 5 International conference in Florence, Italy.
- Published article in The Journal of Separation and Purification Technology.
Certification
Code 10 (C1) Driver’s Licence
Timeline
Change Analyst
Telesure Investment Holdings
12.2021 - Current
Microsoft Technology Associate (MTA): Database Fundamentals
09-2020
Technical Business Analyst
Discovery (Signature Business Solutions)
06.2020 - 12.2021
Master of Engineering - Chemical
Stellenbosch University
05.2017 - 05.2020
Lab and Research Intern
GlenChem
01.2016 - 02.2016
Code 10 (C1) Driver’s Licence
07-2013
Bachelor of Engineering - Chemical
University of Pretoria
02.2012 - 12.2016
Bank Teller
Standard Bank
07.2011 - 12.2011
National Senior Certificate -
Benoni High School
01.2006 - 12.2010
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