Veena Bhana

Accountable for oversight across various portfolios within the business, applying best practices to manage the intake, scoping, planning, staffing, execution methodology, and long-term road mapping of projects within the portfolio.\

Program/Portfolio Management

• Oversee a team of Project managers who manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved.
• Ensure that the Portfolio roadmap translates into effective work intake processes.

Leadership and Direction

• Provides leadership across various portfolios, ensuring all initiatives and programs are executed efficiently, with measurable outcomes that aligned with business objectives.
• Ensured successful delivery of solutions by coordinating all delivery verticals in the organization.
• Designs, delivers, and monitors execution plans.

Stakeholder Management

• Develops and maintains mutually supportive working relationships with various stakeholders across the business, and ensures that each stakeholder has an appropriate share of voice at both project and program levels.

Budgeting and Costing

• Develop and/or deliver budget plans with guidance from senior colleagues.

Project/ Program Governance

• Clarifies roles and responsibilities within the project team and ensures project compliance with the organization's wider program and/or portfolio management decision-making structures and processes.
• Provides coordination and/or facilitation role within applicable governance forums, assisting leadership with organizing programs and projects to align with enterprise strategy and objectives.

Project/ Program Team Management

• Leads a project team of 8 project managers and coordinates team actions on project activities.
• Capture the resource requirements of portfolios, program's, projects.
• Forecast future resource needs, based on programme/project plans, close liaison with the relevant managers.

Portfolio Reporting and Review

• Manage the project review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change e.g Steercos.

Project Risk and Issue Management

• Manage identification of risks, issues, dependencies, and constraints associated with the project, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.

Continuous Improvement

• Contribute to reviewing existing operations in own area of work within the EPO and generate new ideas to assist in identifying continuous improvements e.g ways of work, project governance templates.

Accountable for successful end to end planning, execution and delivery of projects, to the required business objectives within the constraints of time, cost and quality.

Project Management

• Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved.
• Ensure projects are realistically planned, organized and resourced, to deliver against requirement / project plan.

Project Deliverables

• Plan and lead the delivery of a range of information gathering, analysis, and stakeholder consultation activities and specify, negotiate, and agree on project deliverables.
• Remain deliverable focused with each unique project delivering a product service result.
• Make decisions regarding the project, in context of the project boundaries, within the overall envelope of approved time, cost and scope and is accountable for the results of the project.
• Ensure a clear understanding of the project goals and stakeholder expectations.
• Effectively negotiate and define scope of work with all stakeholders thereby ensuring effective delivery.

Stakeholder Engagement

• Plan and deliver stakeholder engagement activities to develop effective project.
• Ensure that stakeholder needs and concerns are identified and met. Ensure effective communication to business owners, internal customers and other relevant stakeholders, to keep them informed.
• Facilitate decision making, take corrective action and set direction.
• Build working relationships with all relevant stakeholders, delivery partners and 3rd parties.
• Ensure the effective facilitation of all stakeholders' input.

Risks and Issues Management

• Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating where appropriate.
• Where necessary, develop, agree on, and implement solutions to overcome these.
• Control project delivery through effective management and communication of risks, issues, expectations, scope change and decisions required.

Resource Management

• Manage the deployment of project resources, and proactively managing project costs where the project allows.

Reporting and Reviews

• Draft project review reports and presentations, including key information to stakeholders on a regular basis and/or as agreed with stakeholders.

Project Governance

• Ensure compliance of projects to EPO project governance framework and methodology.
• Ensure effective and efficient project administration including project documentation, schedule planning and maintenance.

• Manage projects from initiation through to delivery and then close-out.
• Coordinate cross-functional teams through meetings and progress measurement activity, which bring distinct, specific projects to completion on time and within budget.
• Define project scope, objectives, milestones and deliverables.
• Ensure business requirements are suitably defined, understood and signed off.
• Manage project risks and issues and minimize their impact on the project.
• Regular communication on project expectations to team members and stakeholders.
• Negotiate and manage resource utilization.
• Manage project reporting, project reviews and project steering meetings.
• Thorough understanding and management of customer business needs and expectations.
• Adapt communication techniques for audiences at multiple internal and external levels.
• Present facts and information to negotiate mutually acceptable solutions.
• Cultivate, develop and manage strong, lasting customer relationships.
• Manage vendor relationships.

· Organize Group Wide events

· Plan, manage and execute functions as per customer requirements/objective and corporate standard

· Taking responsibility and ownership of the event

· Ensure proficiency in all provided systems and resources in order to deliver brilliant events

· Pro-activity, problem solving and management of event from brief to execution

· Introduce passion, creativity and energy into the event

· Ensure that vital information is accurately and timely communicated to the affected parties e.g:

o Procedures, venues, dates, times, directions and required documentation

o Keeping the client abreast of the event process during all stages

o Event information is accurately captured and processed with the appropriate communication medium being used

· Provide our clients with the best options and value for their events

· Preparation of a budget prior to the commencement of an event, and management thereof

· Reconciliation of expenses managed after the event

· manage and communicate any over runs during the planning process to the necessary parties involved

· Ensure that the brand is consistent and meets the necessary standards

· Ensuring that the event reflects the high standard of the brand e.g: Décor, entertainment, printed material and venue

· Stay ahead of our competitors by re-inventing and re-vitalizing our events

· Frequent site inspections to keep abreast of changes in the Industry

· Improve on previous events and share ideas

· Seeking the WOW FACTOR in every event

• Screening telephone calls, enquiries, requests and handling them when appropriate
• Organizing and maintaining diaries and making appointments
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
• Carrying out background research and presenting findings
• Producing documents, briefing papers, reports and presentations
• Organizing and attending meetings and ensuring the managers are well-prepared for meetings
• Liaising with clients, suppliers and other staff on behalf of the managers
• Deputizing for the manager, making decisions and delegating work to others in the manager's absence
• Devising and maintaining office systems, including data management and filing
• Arranging travel and accommodation for the manager
• Responsibility for accounts and budgets
• Taking on some of the manager's responsibilities and working more closely with management
• Being involved in decision-making processes