Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Garth Riches

Johannesburg

Summary

I Garth Riches, hereby place an application for this position and hereby state that I am capable of proving myself. Together with 13 years Personal Lines Insurance experience across various departments IE: Sales, Underwriting, Claims, Broker/ Client Servicing and Retention's. I have met my service levels, targets and staff effectiveness as per previous ratings. Accomplished in transforming client experiences and boosting retention, my tenure at my previous employers highlights my adaptability and customer service excellence. My innovative approach and industry knowledge have been pivotal in being nominated as top achiever, showcasing my ability to thrive under pressure. I believe I will be an asset to the company, given my assurance that I will meet and exceed your full expectations.

Overview

12
12
years of professional experience

Work History

Multi- Skilled Consultant

NEDBANK INSURANCE
05.2021 - 02.2023

Client servicing - Short-Term and Long-Term Insurance.

General enquiries, amendments and servicing of Personal lines policies, including the issuance of Border Letters and Confirmation of cover letters to dealers.

Registering of H.O.C. claims and appointing of Service Providers,

General enquiries, amendments and servicing of Life, Credit life and Funeral Policies.

Adhering to Underwriting criteria and regional requirements.

Nedbank Top Achiever Nomination - 2022

Multi- Product Sales Consultant (Contract)

STANDARD BANK INSURANCE BROKERS
02.2019 - 04.2019

Concluding Sales and Underwriting.

Upselling Multi-Standard Bank financial products (Short Term and Long Term Insurance, Shortfall cover, Personal Accident and Value Added products to existing clients, having them import their whole financial profile to Standard Bank.

Sales Consultant

MIWAY INSURANCE
04.2018 - 08.2018

Sales Consultant - Long Term & Short Term

Concluding new sales telephonically.

Underwriting of New Business including both Life- and Short Term Insurance.

Meeting all KPI's as laid down by Miway for Sales Consultants.

Completing weekly reports that reflect leads, quotes and sales as well as the

source of the leads, average and gross written premium.

Retention Specialist

DISCOVERY INSURE
12.2016 - 02.2018

Retention Specialist - Short Term Insurance on Household, Vehicle and Building.

Retaining clients on benefits, reviewing clients profiles and offering clients

alternative products based on needs analyses.

Determining Loss Ratios.

Cancellation of policies.

Broker / Client Service Consultant

SANTAM LTD
06.2013 - 08.2016

Assisting Brokers and Clients with Underwriting of New Business Sales, General Enquiries and

accepting Risks/ Policies.

Adhering to Underwriting criteria and regional requirements, as well as profiling

clients as to the best products suitable.

Overseeing general policy administration which includes the Issuance,

Underwriting, Amendments and generating new Business.

2nd Phase Underwriter - Mercedes-Benz Insurance

ALEXANDER FORBES INSURANCE CO LTD
11.2011 - 05.2013

Mercedes-Benz Financial Services - 2nd Phase Underwriting.

Assisting F&I's with Insurance Underwriting on new business and assisting with

existing portfolios.

Work with existing MBFS network, Quoting & Upselling clients directly.

Build, establish and maintain relationships with Dealers and F&I's.

Business Development Consultant

ALEXANDER FORBES INSURANCE CO LTD
06.2011 - 10.2011

Concluding Home and Car insurance sales telephonically.

Weekly reporting on leads, quotes, sales and other pertinent information.

Meet continuing professional development objectives as required by the industry.

Maintaining thee appropriate skills and knowledge in order to provide specialist, professional independent financial advice in all relevant business areas.

Education

RE5 - Representitive

Moonstone
Sandton, South Africa
06-2012

FAIS - Personal Lines - 32 Credits

Inseta
Johannesburg, South Africa
04-2009

MATRIC

Klipspruit-West Senior Secondary School
Johannesburg, South Africa
12-2003

Skills

    Adaptability

    Ability to Work Under Pressure

    Customer Service

    Effective Team Leader

    Business and Industry Knowledge

    Innovative

Accomplishments

    Nedbank - Top Achiever Nomination 2022

    Alexander Forbes - Top Consultant - Highest % Increase Premium Written.

Languages

English
Afrikaans

References

Edmund Edwards, Provincial Head from STANDARD BANK INSURANCE BROKERS

(c) 0840204520


Ziningi Ngobese, Team Leader from NEDBANK INSURANCE

(c) 0837916481

Timeline

Multi- Skilled Consultant

NEDBANK INSURANCE
05.2021 - 02.2023

Multi- Product Sales Consultant (Contract)

STANDARD BANK INSURANCE BROKERS
02.2019 - 04.2019

Sales Consultant

MIWAY INSURANCE
04.2018 - 08.2018

Retention Specialist

DISCOVERY INSURE
12.2016 - 02.2018

Broker / Client Service Consultant

SANTAM LTD
06.2013 - 08.2016

2nd Phase Underwriter - Mercedes-Benz Insurance

ALEXANDER FORBES INSURANCE CO LTD
11.2011 - 05.2013

Business Development Consultant

ALEXANDER FORBES INSURANCE CO LTD
06.2011 - 10.2011

RE5 - Representitive

Moonstone

FAIS - Personal Lines - 32 Credits

Inseta

MATRIC

Klipspruit-West Senior Secondary School
Garth Riches