I Garth Riches, hereby place an application for this position and hereby state that I am capable of proving myself. Together with 13 years Personal Lines Insurance experience across various departments IE: Sales, Underwriting, Claims, Broker/ Client Servicing and Retention's. I have met my service levels, targets and staff effectiveness as per previous ratings. Accomplished in transforming client experiences and boosting retention, my tenure at my previous employers highlights my adaptability and customer service excellence. My innovative approach and industry knowledge have been pivotal in being nominated as top achiever, showcasing my ability to thrive under pressure. I believe I will be an asset to the company, given my assurance that I will meet and exceed your full expectations.
Client servicing - Short-Term and Long-Term Insurance.
General enquiries, amendments and servicing of Personal lines policies, including the issuance of Border Letters and Confirmation of cover letters to dealers.
Registering of H.O.C. claims and appointing of Service Providers,
General enquiries, amendments and servicing of Life, Credit life and Funeral Policies.
Adhering to Underwriting criteria and regional requirements.
Nedbank Top Achiever Nomination - 2022
Concluding Sales and Underwriting.
Upselling Multi-Standard Bank financial products (Short Term and Long Term Insurance, Shortfall cover, Personal Accident and Value Added products to existing clients, having them import their whole financial profile to Standard Bank.
Sales Consultant - Long Term & Short Term
Concluding new sales telephonically.
Underwriting of New Business including both Life- and Short Term Insurance.
Meeting all KPI's as laid down by Miway for Sales Consultants.
Completing weekly reports that reflect leads, quotes and sales as well as the
source of the leads, average and gross written premium.
Retention Specialist - Short Term Insurance on Household, Vehicle and Building.
Retaining clients on benefits, reviewing clients profiles and offering clients
alternative products based on needs analyses.
Determining Loss Ratios.
Cancellation of policies.
Assisting Brokers and Clients with Underwriting of New Business Sales, General Enquiries and
accepting Risks/ Policies.
Adhering to Underwriting criteria and regional requirements, as well as profiling
clients as to the best products suitable.
Overseeing general policy administration which includes the Issuance,
Underwriting, Amendments and generating new Business.
Mercedes-Benz Financial Services - 2nd Phase Underwriting.
Assisting F&I's with Insurance Underwriting on new business and assisting with
existing portfolios.
Work with existing MBFS network, Quoting & Upselling clients directly.
Build, establish and maintain relationships with Dealers and F&I's.
Concluding Home and Car insurance sales telephonically.
Weekly reporting on leads, quotes, sales and other pertinent information.
Meet continuing professional development objectives as required by the industry.
Maintaining thee appropriate skills and knowledge in order to provide specialist, professional independent financial advice in all relevant business areas.
Adaptability
Ability to Work Under Pressure
Customer Service
Effective Team Leader
Business and Industry Knowledge
Innovative
Nedbank - Top Achiever Nomination 2022
Alexander Forbes - Top Consultant - Highest % Increase Premium Written.
Edmund Edwards, Provincial Head from STANDARD BANK INSURANCE BROKERS
(c) 0840204520
Ziningi Ngobese, Team Leader from NEDBANK INSURANCE
(c) 0837916481