MANDISA NOMPILO MBAMBO
JOHANNESBURG
Summary
Friendly Client Service Consultant knowledgeable about sales and service standards. Meticulous and organized approach to solving problems, documenting changes, and learning new methods. Ready to bring many years' experience in industry to new role.
Overview
10
10
years of professional experience
Work History
Client Services Consultant
NEDBANK INSURANCE
JOHANNESBURG
11.2023 - Current
- Maintained a comprehensive knowledge of products and services to answer customer questions quickly.
- Documented all customer interactions accurately in accordance with company policy.
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
Sales Consultant
DISCOVERY BANK
JOHANNESBURG
03.2022 - 10.2023
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Participated in regular training sessions on new products, services, and industry trends.
Sales Consultant
NEDBANK LIMITED
JOHANNESBURG
10.2016 - 02.2022
- Listened to customers to understand needs and refer to optimal services.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed key customer relationships to increase sales.
Claims Assistant
ROAD ACCIDENT FUND
JOHANNESBURG
03.2015 - 04.2015
- Assisted in the preparation of documents for claims processing.
- Data capturing, liaising with internal and external stakeholders.
- Reviewed and verified insurance claim forms to ensure accuracy and completeness of information provided by claimants.
Education
CERTIFICATE IN BANKING 120 CREDITS -
CHARTALL BUSINESS COLLEGE
JOHANNESBURG08-2019
RE5 -
MOONSTONE
JOHANNESBURG11-2017
High School Diploma -
QUEENS HIGH SCHOOL
JOHANNESBURG12-2012
Skills
- Product and service knowledge
- Sales Strategies
- Client Support
Languages
ISIZULU
First Language
English
Proficient (C2)
C2
SESOTHO
Advanced (C1)
C1
Timeline
Client Services Consultant
NEDBANK INSURANCE
11.2023 - Current
Sales Consultant
DISCOVERY BANK
03.2022 - 10.2023
Sales Consultant
NEDBANK LIMITED
10.2016 - 02.2022
Claims Assistant
ROAD ACCIDENT FUND
03.2015 - 04.2015
CERTIFICATE IN BANKING 120 CREDITS -
CHARTALL BUSINESS COLLEGE
RE5 -
MOONSTONE
High School Diploma -
QUEENS HIGH SCHOOL
Similar Profiles
Garth RichesGarth Riches
Multi- Skilled Consultant at NEDBANK INSURANCEMulti- Skilled Consultant at NEDBANK INSURANCE
Lerato NtsimaneLerato Ntsimane
Insurance Sales Consultant at Nedbank InsuranceInsurance Sales Consultant at Nedbank Insurance
SANISHA KANNIAHSANISHA KANNIAH
External Vetting Team Leader at Nedbank InsuranceExternal Vetting Team Leader at Nedbank Insurance