Khayelihle Zisanda Swaartbooi
Labour Relations Intern
Margate
Summary
Labour Relations professional supporting labour relations case management for 5–10 cases per month, legal documentation, and confidential records control in a municipal environment. Drafts 5–12 documents per week, including memorandums, official correspondence, and hearing documentation while maintaining accurate case tracking and compliant filing systems. Supports disciplinary and grievance processes through research, report submission, and timely stakeholder communication.
Overview
3
3
Languages
2
2
Certifications
6
6
years of professional experience
Work History
Labour Relations Intern
Ray Nkonyeni Municipality
Margate, South Africa (Remote)
03.2023 - Current
- primary responsibilities
- Control and update records, files, and registers for legal and labor cases.
- Draft legal briefs, memorandums, and formal correspondence.
- Facilitate administrative support for employee relations and legal functions.
- perform research and legal documentation and labor laws.
- Facilitate submission of reports and internal documentation.
- facilitate disciplinary and grievance hearings.
- Monitor and document case progress while ensuring database accuracy.
- Manage confidential information in accordance with municipal policies.
- address enquiries and assist internal stakeholders
- Key Achievements:
- Enhanced filing and record management systems resulting in accelerated case file retrieval and minimized delays.
- Ensured 100% accuracy in tracking records enhancing reporting reliability.
- Compiled documentation for CCMC cases ensuring well-organized and compliant submissions.
- Managed multiple grievance and misconduct cases concurrently while adhering to strict deadlines.
- Enhanced interdepartmental communication by ensuring timely and precise document submissions.
- supported disciplinary procedures aligned with labor laws and internal policies.
- Contributed to drafting municipal reports and documentation for public services.
- Spearheaded community outreach programs to boost resident engagement and participation.
- Assisted in project coordination, ensuring timely completion of tasks and adherence to project goals.
- Conducted research to support strategic initiatives, enhancing decision-making processes.
Labour Relations service trainee
UGU District Municipality
11.2020 - 04.2022
- primary responsibilities
- Delivered administrative support within HR and employee relations
- streamlined filing system and updated employee and case records.
- Streamlined drafting process for HR and legal-related documentation.
- Orchestrated onboarding process and optimized preparation of employment contracts.
- Ensured accurate recordkeeping and compliance with HR policies.
- Oversaw correspondence and resolved general enquiries.
- Oversaw HR inquiries while delivering comprehensive employee support.
- Key Achievements:
- Maintained accurate and up-to-date HR records to ensure audit compliance.
- Streamlined recruitment processes to enhance efficient onboarding
- Optimized personnel file organization reducing document misplacement.
- Enhanced service delivery through reliable front desk and administrative support.
- Created HR documents and contracts with precise attention to detail.
- Provided reliable support to HR team, elevating service delivery to employees.
Education
Diploma - Human Resources Management
UNISA
04.2001 -
National Diploma - Human Resource Management
Esayidi FET College
01-2022
Grade 12, National Senior Certificate - undefined
Carl Malcomess High School
01-2011
Skills
Labour Relations Act
Basic Conditions of Employment Act
Hr policies & procedures
Public Service Regulations
Batho Pele Principles
Grievance case management
Disciplinary hearing support
Legal correspondence drafting
Database maintenance
Employee query handling
Performance management
Succession planning
Bargaining council preparation
Union consultation
Employment equity reporting
Certification
Customer care service certificate - All connections.
Timeline
Labour Relations Intern
Ray Nkonyeni Municipality
03.2023 - Current
Labour Relations service trainee
UGU District Municipality
11.2020 - 04.2022
Diploma - Human Resources Management
UNISA
04.2001 -
Grade 12, National Senior Certificate - undefined
Carl Malcomess High School
National Diploma - Human Resource Management
Esayidi FET College
Tennis Player
I play Tennis four times a week.