Zwelithini Erick Zondi
02 Abbot Road, Pelham, Pietermaritzburg
Summary
Accomplished Managing Director at Ikhwezi Protection Services, adept in strategic planning and human resource management, significantly enhanced company performance through leadership and innovative security solutions. Expert in conflict resolution and risk management, fostering a culture of accountability and teamwork, leading to higher staff retention and consistent revenue growth.
Overview
29
29
years of professional experience
Work History
Managing Director
Ikhwezi Protection Services
05.1999 - Current
- Develop and manage security and risk management .
- Manage events security planning in cooperation with statutory security as a security service provider.
- Manage the development and implementation of policies.
- Manage resources and budget of the company.
- Managing, controlling, planning and organizing security functions based on minimum information security standard.
- Create, develop and maintain security training for all security staff.
- Give strategic direction and leadership
- Ensure compliance with all relevant legislation
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Operations Manager
Combat Security
02.1996 - 04.1999
- Inspection of guards on site and conducting onsite training. Attend weekly meetings with clients.
- Supervise operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
National Diploma in Security Risk Management -
University of South Africa
Pietermaritzburg, South Africa10.2013
Skills
- Human Resource Management Capabilities
- Project and Programme Management
- Solution Oriented Professional
- Strong leadership and influencing skills
- Strategic planning and analytical thinking
- Dispute handling, management of labour unrest and conflict resolution
- Team Collaboration
- Ability to work independently
- Investigation methods, skills and competences
- In dept knowledge of the security industry
Knowledge:
- Basic Conditions of Employment Act
- Labour Relations Act
- Sound Knowledge of the National Strategic Intelligence Act and the National Key Point Act
- Security and Counter-Intelligent Act
Timeline
Managing Director
Ikhwezi Protection Services
05.1999 - Current
Operations Manager
Combat Security
02.1996 - 04.1999
National Diploma in Security Risk Management -
University of South Africa
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