Zoliswa Jabavu
Admin Clerk
Durban
Summary
Dynamic Administration Clerk with proven expertise in data entry proficiency and exceptional interpersonal communication, honed at Dr S Dimango Trading Enterprise. Excelled in enhancing document control and customer service, significantly improving file organization and fostering professional relationships. Skilled in leveraging software for efficient information processing and database management, ensuring meticulous record-keeping and operational efficiency.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Administration Clerk
Dr S Dimango Trading Enterprise
02.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Accounts billing
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Handled incoming phone calls and answered questions from callers.
Administration Clerk
Dr Flatela Optometrist
11.2013 - 10.2019
- Handled incoming phone calls and answered questions from callers.
- Minimized data entry errors by carefully verifying each detail and implementing checks.
- Answered over calls each day on multi-line telephone systems, supporting communication needs of staff members.
- Recorded all contract paperwork, expenses, and resources for precise, compliant documentation.
- Implemented and upheld standardized office procedures to meet challenging objectives.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Education
KSD TVET College
Mthatha, Eastern Cape04-2013
Skills
Data entry proficiency
Appointment scheduling
Document control
Information processing
File organization
Proficient in [software]
Interpersonal and written communication
Telephone etiquette
Paperwork and documentation
Data entry
Word processing
Document scanning
Ordering of supplies
Certification
Computor Training Acadamy
Timeline
Hazard Identification Risk Accessment
08-2021
Administration Clerk
Dr S Dimango Trading Enterprise
02.2020 - Current
Administration Clerk
Dr Flatela Optometrist
11.2013 - 10.2019
Computor Training Acadamy
04-2009
KSD TVET College