Papi Emmanuel Ledwaba
AFRICAN
Summary
Detail-oriented Administration Clerk experienced in office administration and document management. Enhanced operational efficiency through effective support for management decision-making and meticulous data entry. Committed to fostering smooth communication and facilitating information flow, contributing to productive and organised office environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administration Clerk
Stallion Security
Johannesburg, South Africa
03.2020 - Current
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Answered telephone calls to offer information, direct callers and take messages.
- Managed client communications by answering phones and corresponding through email.
- Provided customer service by addressing queries and offering assistance to visitors.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Monitored office supplies inventory and ordered materials to avoid operational disruptions.
- Organised and maintained files, records, and correspondence for streamlined retrieval and compliance.
- Scanned new documentation into system and classified data using standard codes.
- Updated and managed database systems to ensure accurate record-keeping.
- Handled photocopying documents, updating files and faxing communications for staff.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Proofread and corrected different types of documentation.
- Assisted with the preparation of reports and presentations to support management decision-making.
- Participated in training sessions and workshops to enhance personal and professional development.
- Received, routed and distributed incoming mail and parcels.
- Analysed data for accuracy before inputting into system.
- Processed invoices, expense reports, and payments to support financial administration tasks.
- Handled confidential documents with discretion to protect sensitive information.
Education
Certificate of Higher Education - Business
Ekurhuleni West TVET College
Kempton Park, GP01-2022
Certificate of Higher Education -
Mmadithakadu Secondary School
Limpopo, South Africa01-2015
Skills
- Office administration
- Document management
- Data entry proficiency
- Data entry
- Microsoft Excel
- Report preparation
- Filing systems knowledge
- Filing system maintenance
- Mail handling
- Knowledge of administrative procedures
- Operational support
- Inventory monitoring
- Time management proficiency
- Time management
- Attention to Detail
- Problem solving
- Administrative support
- Customer service
- Strong communication
- Communication management
- Confidentiality handling
- Administrative skills
Languages
English
Advanced
C1
Afrikaans
Intermediate
B1
Certification
- Management Assistant Diploma
- Grade 12
- Business Studies
Interests
- Reading
- Music
- Radio
Timeline
Administration Clerk
Stallion Security
03.2020 - Current
Certificate of Higher Education - Business
Ekurhuleni West TVET College
Certificate of Higher Education -
Mmadithakadu Secondary School