Xolile HP Nyide
Beauty Therapist
Midrand,GP
Summary
Passionate Beauty Therapist with 3 years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during treatment procedures. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized. Agile with strong attention to detail and excellent customer services, innovative designer with talent for creating unique looks that inspire customer confidence hardworking and passionate job seeker with strong organizational skills eager to secure entry-level therapist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Beauty Therapist
Sorbet
02.2021 - Current
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Answered phone calls and emails to schedule client appointments.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Cleaner
KHAYELIHLE CLEANING SERVICE
01.2020 - 12.2020
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Handled equipment, chemicals, and materials properly and with caution.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
Caregiver
UMLAZI CHRISTAIN CARE SOCIETY
11.2016 - 01.2017
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Completed regular check-ins and progress report for each client.
- Maintained entire family's schedule and organized events.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
No Degree - Cosmetology
Beauty Therapy Institute
Durban, South Africa 04.2001 -
No Degree - Nursing
CHATSMED CANDLELIGHT NURSING
Durban, South Africa 04.2001 -
High School Diploma -
Durban Academy High School
Durban 04.2001 -
Skills
Tool, Equipment, and Surface Sanitizing
Product Knowledge
Facials and Chemical Treatments
Adaptable to Changing Client Needs
Customer Needs Assessment
Facials and makeup applications
Skin analysis
Customer Engagement
Product Sales
Time management abilities
Organization and Multitasking
Skincare product knowledge
Timeline
Beauty Therapist
Sorbet
02.2021 - Current
Cleaner
KHAYELIHLE CLEANING SERVICE
01.2020 - 12.2020
Caregiver
UMLAZI CHRISTAIN CARE SOCIETY
11.2016 - 01.2017
No Degree - Cosmetology
Beauty Therapy Institute
04.2001 -
No Degree - Nursing
CHATSMED CANDLELIGHT NURSING
04.2001 -
High School Diploma -
Durban Academy High School
04.2001 -