TSHIAMO ZEBEDIELA
Hebron Pretoria,NW
Summary
Personal attributes Possess a good liaison and communication skills (verbal and written), Proven ability of successful awareness campaigns, exhibitions, educational road shows, organising and co-ordination of events, Consistently achieving in building and maintaining good relationships with various stakeholders and other important role players, Good knowledge of both qualitative & quantitative research methods and Good presentation and facilitation skills. Good team player, display innovative thinking and creativity as well as independence regarding execution of assigned duties. Always carry and promote positive attitude, can work under pressure and has good time management skills. Astute Communications Specialist with over 8 years of marketing success driving digital and print communications from planning to execution. Creative developer of online and social media content and designer of printed branding materials. Excellent skills using website development tools, email marketing software and customer relationship management software. Results-driven Stakeholder Relations bringing progressive background in company registration environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches. Creative Communications Specialist with excellent record of branding and marketing success through website management, social media communications and email marketing efforts. Expert skills in Adobe Creative Suite and content management systems. Great team player accustomed to working well with outside consultants. Accomplished Communications Officer with 5 years of experience growing client bases via strategic marketing. Works with major corporate clients to identify and address public, media and promotional needs. Delivers high-impact, dynamic product presentations to drive revenue growth.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
Communication Specialist
CIPC
05.2012 - 10.2020
- Companies and Intellectual Property Commission (CIPC) previously CIPRO - a member of the dti group, its mandate is to register and administer businesses and protection of intellectual property rights in South Africa
- Awareness on products and services of CIPC through workshops, seminars, radio interviews - Co-ordinate branding at exhibitions and awareness campaigns, - Co-ordinate the hosting of international seminars “Doing Business Seminar” for 2013 - Train internal staff on protocol issues for hosting international benchmarking exercises
- Escalate client queries for immediate response
Stakeholder Relations Officer
01.2008 - 04.2012
- Handle queries from the Minister and Deputy Minister’s Offices relating to CIPC services
- Responsible for University Outreach Project - Give presentations as per invitation by other business-related organizations in the form of workshops - Co-ordinate inter departmental information sharing sessions
Regional Manager
01.2007 - 12.2007
- Manage the pilot project for decentralisation project with LIBSA in Limpopo
- Provide partner support telephonically and training (monitoring and evaluation)
- Handle queries, requests and provide immediate feedback - Identify training needs for our partners
- Events branding and presentations on products and services.
External Relations Officer
02.2004 - 12.2006
- Develop and maintain a stakeholder database - Promote and co-ordinate joint activities with CIPRO’s external stakeholders (University Outreach) - Develop and implement comprehensive stakeholder and intergovernmental relations strategy - Regular and value adding liaison with other stakeholders within and outside the department
- Manage external and internal events (hosting of ARIPO 2008, CRF 2009, World IP day April, ISO 9001 Launch, Women’s day and Year end functions), major exhibitions (Rand Show, Pretoria Show, SABS Expo)
- Provide administrative and logistical support to CIPC’s officials travelling abroad (liaison with relevant missions, embassy for visas, Dept
- Of Home Affairs for application of official passport)
- Do research on benchmarking organizations and international stakeholders.
Education
High School Diploma -
Kebalepile High School
Mafikeng 01.1988 - 12.1988
Bachelor of Arts - EDUCATION, GEOGRAPHY AND SETSWANA
University of Bophuthatswana (UNIWEST)
MAFIKENG 02.1989 - 06.1994
Bachelor of Arts - EDUCATIONAL MANAGEMENT, TERTIARY AND ADULT EDUCATI
RAND AFRIKAANS UNIVERSITY (UJ)
AUCKLAND PARK 02.1995 - 11.1996
Master of Arts - DISCIPLINES OF COMMUNITY EDUCATION, RESEARCH METHO
RAND AFRIKAANS UNIVERSITY (UJ)
ACKLAND PARK 02.1997 - 02.1998
Skills
Home LanguageSetswanaLANGUAGE PROFICIENCYLanguagesSpeakReadWriteSetswanaGood Good GoodEnglishGood Good GoodAfrikaansGoodGoodGoodIsizuluFairGood FairPROFILEAREAS OF EXPERTISECommunicationsNetworkingMs packagesBudgetingCustomer serviceQuery handlingMarketing and promotionsPartnership establishmentReport writingEvents managementMedia MonitoringPresentationsStakeholder liaisonTraining and FacilitationRadio InterviewsMS TSHIAMO ZEBEDIELAQUALIFICATIONS AND PROFESSIONAL DEVELOPMENTB A EdUniversity of Bophuthatswana1994B EdRand Afrikaans University1996MEdRand Afrikaans University1997General Course on IPRecords ManagementACCPAC TrainingAdvance Course on Electronic Commerce & IP World Intellectual Property OrganizationNat Archives & Records Services SAACCPACWorld Intellectual Property Organization200420062009Stakeholder Relations Master classAssessor CompetencyPresentation & facilitation skillsGlobal ProspectusCompetitive Edge Training & ConsultingImsimbi Training 2010
Advertising and marketing
Event execution
Strategy implementation
[Type] communication
Additional Information
- Identity Number:
Certification
[Area of certificationStakeholder Relations Master Class, Global Prospectus 2010], [Company Name] - [Timeframe]
travel and meeting people to exchange ideas
Advice customers on how to formalize their businesses by registering with CIPC.
Encourage Intellectual Property protection and outlining the process thereof
Timeline
Communication Specialist
CIPC
05.2012 - 10.2020
Stakeholder Relations Officer
01.2008 - 04.2012
Regional Manager
01.2007 - 12.2007
External Relations Officer
02.2004 - 12.2006
Master of Arts - DISCIPLINES OF COMMUNITY EDUCATION, RESEARCH METHO
RAND AFRIKAANS UNIVERSITY (UJ)
02.1997 - 02.1998
Bachelor of Arts - EDUCATIONAL MANAGEMENT, TERTIARY AND ADULT EDUCATI
RAND AFRIKAANS UNIVERSITY (UJ)
02.1995 - 11.1996
Bachelor of Arts - EDUCATION, GEOGRAPHY AND SETSWANA
University of Bophuthatswana (UNIWEST)
02.1989 - 06.1994
High School Diploma -
Kebalepile High School
01.1988 - 12.1988