Phumza Magoda Melba
1684 K Section Botshabelo,Free State
Summary
Surname : Magoda First names : Phumza Melba Identity number : 8909250525080
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Manager
Delta Express
Bloemfontein, Free State
11.2021 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated report data to proactively adjust and enhance operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Accomplished multiple tasks within established timeframes.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted monthly inventories of raw materials and components on work floor.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Sales Associate
Adidas
08.2018 - 11.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Maintained records related to sales, returns and inventory availability.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Supervisor
Calandra Limited
11.2014 - 08.2018
- Make sure all meter readers go to site
- Write reports
- Make a rouster for each meter reader
- Capture data
- Load and upload meter reading devices
- Check the progress of each meter reader
- Responsible for payroll
- Make sure all the paperwork is up to date
- Filing
- Make sure the vehicles are there to take workers to site
- Accompllishments:
- Use of MS Word
- Use of Speadsheets
- Efinery (Bloemfontein
Waitress
Oolong Lounge, Bloemfontein
03.2012 - 02.2013
- Responsible for cash ups
- Responsible for day’s events
- Signed for stock as it arrived
Waitress
Cubana Latino Café
Bloemfontein
05.2011 - 01.2012
- Served customers
- Cleaned the restaurant
- Cash up
- Ccomplishments:
- Nominated for manager post
FIFA
06.2010 - 07.2010
- Gave out information at the help desk
- Welcomed guests
- Welcomed VIP’s from the Airplane to the Designated Welcoming
Education
Certificate-marking NQF (Level 4 - Marketing Management
Setjhaba Se Maketse Combined School, Motheo TVET College
01.2009 - 10.2012
Skills
GenderFemaleMarital statusSingleNationalitySouth AfricanHome languageXhosaHealth statusGoodCriminal recordNoneDrivers’ licenseCode 10(C1)DependantsOne(1)Language ProficiencyLanguageSpeakReadWriteSesothoGoodGoodGoodEnglishExcellentExcellentExcellentAfrikaansFairFairFairSetswanaGoodGoodGoodIsiXhosaGoodGoodGood
Accomplishments
- Dates received2010
- Certificate of Appreciation (FIFA)
- Certification for giving outstanding service (Braam Fischer International Airport)
- Kills and knowledge acquired through education and experience
- Time management
- How to resolve conflict
- Be more organised
- How to work with people
- Understanding people
- How to handle tough situations
Timeline
Manager
Delta Express
11.2021 - Current
Sales Associate
Adidas
08.2018 - 11.2021
Supervisor
Calandra Limited
11.2014 - 08.2018
Waitress
Oolong Lounge, Bloemfontein
03.2012 - 02.2013
Waitress
Cubana Latino Café
05.2011 - 01.2012
FIFA
06.2010 - 07.2010
Certificate-marking NQF (Level 4 - Marketing Management
Setjhaba Se Maketse Combined School, Motheo TVET College
01.2009 - 10.2012