Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Manager

Phumza Magoda Melba

1684 K Section Botshabelo,Free State

Summary

Surname : Magoda First names : Phumza Melba Identity number : 8909250525080

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Manager

Delta Express
Bloemfontein, Free State
11.2021 - Current
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated report data to proactively adjust and enhance operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Accomplished multiple tasks within established timeframes.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Sales Associate

Adidas
08.2018 - 11.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Maintained records related to sales, returns and inventory availability.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Supervisor

Calandra Limited
11.2014 - 08.2018
  • Make sure all meter readers go to site
  • Write reports
  • Make a rouster for each meter reader
  • Capture data
  • Load and upload meter reading devices
  • Check the progress of each meter reader
  • Responsible for payroll
  • Make sure all the paperwork is up to date
  • Filing
  • Make sure the vehicles are there to take workers to site
  • Accompllishments:
  • Use of MS Word
  • Use of Speadsheets
  • Efinery (Bloemfontein

Waitress

Oolong Lounge, Bloemfontein
03.2012 - 02.2013
  • Responsible for cash ups
  • Responsible for day’s events
  • Signed for stock as it arrived

Waitress

Cubana Latino Café
Bloemfontein
05.2011 - 01.2012
  • Served customers
  • Cleaned the restaurant
  • Cash up
  • Ccomplishments:
  • Nominated for manager post

FIFA
06.2010 - 07.2010
  • Gave out information at the help desk
  • Welcomed guests
  • Welcomed VIP’s from the Airplane to the Designated Welcoming

Education

Certificate-marking NQF (Level 4 - Marketing Management

Setjhaba Se Maketse Combined School, Motheo TVET College
01.2009 - 10.2012

Skills

GenderFemaleMarital statusSingleNationalitySouth AfricanHome languageXhosaHealth statusGoodCriminal recordNoneDrivers’ licenseCode 10(C1)DependantsOne(1)Language ProficiencyLanguageSpeakReadWriteSesothoGoodGoodGoodEnglishExcellentExcellentExcellentAfrikaansFairFairFairSetswanaGoodGoodGoodIsiXhosaGoodGoodGood

Accomplishments

  • Dates received2010
  • Certificate of Appreciation (FIFA)
  • Certification for giving outstanding service (Braam Fischer International Airport)
  • Kills and knowledge acquired through education and experience
  • Time management
  • How to resolve conflict
  • Be more organised
  • How to work with people
  • Understanding people
  • How to handle tough situations

Timeline

Manager

Delta Express
11.2021 - Current

Sales Associate

Adidas
08.2018 - 11.2021

Supervisor

Calandra Limited
11.2014 - 08.2018

Waitress

Oolong Lounge, Bloemfontein
03.2012 - 02.2013

Waitress

Cubana Latino Café
05.2011 - 01.2012

FIFA
06.2010 - 07.2010

Certificate-marking NQF (Level 4 - Marketing Management

Setjhaba Se Maketse Combined School, Motheo TVET College
01.2009 - 10.2012
Phumza Magoda Melba