Doreen Mmabojang Rabaji

• Selling products to client
• Giving financial advices to clients
• Rendering service
• Doing loan for clients
• Assisting the Front end manager with stats
• Helped customers complete purchases, locate items, and join reward programs.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Increased sales and customer satisfaction through personalized servicing.
• Oversaw deposits, processed financial transactions and maintained inventory.
• Greeted customers and helped with product questions, selections, and purchases.

• Mafikeng Branch)
• Managing cash of the branch & ATM'S
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Streamlined daily reporting information entry for efficient record keeping purposes.

• Handle all marketing related matters
• Assist clients with catering requirements (Companies worked with:
• Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
• Responded to customer inquiries promptly and professionally to increase customer satisfaction.

• Checking and Capturing finals, loan contracts and attendance registers on the system.
• Checking STATS and capturing them on the system
• Doing EFT's and accounts maintenance #
• Relieving the BSM
• Doing cash planning and managing cash
• CSA and maintenance
• Doing GL and processing claims
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Evaluated staff performance and provided coaching to address inefficiencies.

• Experiential training)
• Manage the director's Diary
• Take minutes during meeting
• Answer, screen and transfer calls to relevant personnel
• Receive visitors and assist
• Handle all other administration work.

Information Technology

Computer Practice

Communication

Office Practice