Summary
Work History
Overview
Education
Skills
Interests
Timeline
Generic

TSHEGOFATSO MOLOPYANE

SERVICE CONSULTANT
Rustenburg

Summary

A goal-driven and dedicated individual aspiring to join a professional, respectful, and dynamic organization. Aim is to enhance skills and knowledge while adding value to the company. Committed to positively contributing towards achieving organizational goals and fulfilling the needs and expectations of all stakeholders.

Work History

Service Consultant

Capitec Bank
01.2018 - Current
  • Welcome clients and coordinate the branch flow through efficient queue functioning
  • Complete transactions on any remote or self service channels
  • Responsible for providing excellent client service by fulfilling and exceeding the client's expressed need (Save, Transact, Credit and Insure)
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions

Sales Agent

Bayport Financial services
01.2016 - 01.2017
  • Interact with customers to provide and process information in response to enquiries, concerns and requests about products and services
  • Sourcing potential clients through Inbound calls, electronically and or walk in clients
  • Ensure end to end client satisfaction delivery and experience

Overview

9
9
years of professional experience

Education

BTECH - OPERATIONS MANAGEMENT

UNISA

NATIONAL DIPLOMA - MANAGEMENT SERVICES

University of Johannesburg

MTM OFFICE EVALUATION - undefined

University of Johannesburg

NATIONAL SENIOR CERTIFICATE - undefined

Central Secondary School

Skills

Computer Literacy

Interests

Aspiration in Business Analysis and Investment Management

Timeline

Service Consultant

Capitec Bank
01.2018 - Current

Sales Agent

Bayport Financial services
01.2016 - 01.2017

BTECH - OPERATIONS MANAGEMENT

UNISA

NATIONAL DIPLOMA - MANAGEMENT SERVICES

University of Johannesburg

MTM OFFICE EVALUATION - undefined

University of Johannesburg

NATIONAL SENIOR CERTIFICATE - undefined

Central Secondary School

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