Thabiso Olivia Thlaku
26K Ga-madiba,Block 13,Mokopane,LP
Summary
Proven achiever with a strong background in sales and technical support. Possesses versatile skills in problem-solving and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Telesales Consultant
Discovery
10.2023 - 08.2024
- Contributed to a positive work environment by fostering strong teamwork and maintaining open lines of communication with colleagues.
- Boosted sales revenue by identifying potential leads and converting them into satisfied customers.
- Assisted in the training of new hires, sharing knowledge on company products, services, and telesales best practices.
- Enhanced team performance with effective collaboration, sharing best practices, and continuous improvement efforts.
Sales Agent
Debtsafe
08.2020 - 09.2023
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistently high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Artisan Assistant
Lebowakgomo Hospital
02.2017 - 05.2020
- Maintained a clean and organized workspace, ensuring safety and efficiency during daily operations.
- Assisted lead artisan in completing projects on time by efficiently managing tasks and resources.
- Working on autoclaves and calorifiers.
- Joining cables.
- Draw and wire electrical circuits. Fault findings and replacement of motors.
- Installation of single-phase and three-phase motors.
- Using electrical instruments to test circuits (Insulator tester, Polarity tester, Voltage tester). etc)
Education
N5 - Electrical Engineering
Lephalale TVET College
Lephalale 04.2001 -
Level 04 - Electrical Engineering
Waterberg TVET College
Lebowakgomo, South Africa 04.2001 -
High School Diploma -
Ntata High School
Ga-Madiba 04.2001 -
Skills
Goal-Oriented
Follow-up skills
Sales Strategies
Objection handling
Verbal and written communication
Adaptability and Dependability
Technical skills
Professional Communication
Timeline
Telesales Consultant
Discovery
10.2023 - 08.2024
Sales Agent
Debtsafe
08.2020 - 09.2023
Artisan Assistant
Lebowakgomo Hospital
02.2017 - 05.2020
N5 - Electrical Engineering
Lephalale TVET College
04.2001 -
Level 04 - Electrical Engineering
Waterberg TVET College
04.2001 -
High School Diploma -
Ntata High School
04.2001 -