Hi, I’m
Trumé Hattingh
Sales Consultant
Johannesburg
Summary
Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales - with a passion for exceeding expectations and achieving results. Leveraging about 6 years of diverse working experience, including 4 years of sales expertise. I bring a unique blend of creativity, motivation, and strategic thinking to every project. As a former captain of the Hockey team and a team leader on multiple projects - I embody strong leadership qualities, fostering teamwork and driving towards success. At 23 years old, driven by a relentless pursuit of excellence and thrive in dynamic, fast-paced environments. Ready to embark on my next professional journey, I am excited to apply my skills and determination to make a significant impact in the world of sales.
Overview
5
years of professional experience
5
years of post-secondary education
2
Languages
Work History
Telesure Investment Holdings
Telesales Consultant
2023.12 - Current (9 months)
Job overview
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Boosted sales revenue by identifying potential leads and converting them into satisfied customers.
- Contributed to a positive work environment by fostering strong teamwork and maintaining open lines of communication with colleagues.
UDM International / Universal Living
Telesales Consultant
2022.11 - 2023.11 (1 year)
Job overview
- Enhanced team performance with effective collaboration, sharing best practices and continuous improvement efforts.
- Demonstrated resilience and persistence in overcoming challenges, maintaining a positive attitude and unwavering commitment to achieving sales targets.
- Participated actively in weekly sales meetings to discuss strategies for achieving targets and improving overall team performance.
- Adapted to changing market trends and industry shifts, ensuring the alignment of selling strategies with customer expectations.
- Provided comprehensive product information to prospective clients, leading to informed decision-making and increased sales conversions.
- Handled objections professionally during calls while remaining focused on identifying win-win solutions for both parties.
Digital World Assest Pty Ltd
Sales Consultant
2021.02 - 2022.04 (1 year & 2 months)
Job overview
- Working with large sums of money and being trusted with it.
- Selling and buying high-end collectables.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maximized customer retention by resolving issues quickly.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
True Family Needs Pty Ltd
Temp Store Assistant and Sales Consultant
2020.12 - 2021.01 (1 month)
Job overview
- Online marketing.
- Working in close contact with clients.
- Trusted with different amounts of money.
- Opening and closing of store.
- Increased overall sales with joining the team.
- General admin duties.
Plaasmeisie Pty Ltd, Johannesburg
Temp Sales Consultant
2020.11 - 2020.11
Job overview
- Shipping of online orders / booking for the receiving of parcels elsewhere.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Responded to telephone and in-person requests for information.
Custom Power Africa
Admin Clerk
2020.02 - 2020.05 (3 months)
Job overview
- Maintained filing system and organized customer documents for easy retrieval of information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Interacted with customers by phone, email, or in-person to provide information.
- Issued invoices.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Disa Hardware Distributors
General Worker
2019.10 - 2019.12 (2 months)
Job overview
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Increased productivity with effective communication and collaboration among team members.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
Education
Hoërskool Alberton , Alberton, South Africa
High School Diploma
2015.01 - 2019.12 (4 years & 11 months)
University Overview
- 12 - Qualified to go study further.
- Elected Captain of 2nd Team
- Member of speaking choir
Skills
Trustworthy
References
- André, Disa Hardware Distributors, General Worker, 011 454 0114
- Jaap, Custom Power Africa, Admin Clerk, 051 435 3333
- Neldie, True Family Needs Pty Ltd, Temp Store Assistant, 076 672 5324
- Kishen, Digital World Assets Oty Ltd, Sales Consultant, 061 469 0850
- Shaun Van Appel, Telesure Investment Holdings, Sales Manager/Supervisor, 0663418151
Accomplishments
Multiple completion certificates on LinkedIn Learning.
Completed my Class of Business Certificate December 2023
Hobbies
As a 23-year-old Sales Consultant, my professional drive extends beyond the boardroom, reflecting a vibrant and multifaceted life outside of work. A passionate athlete, my experience as a former captain of my hockey team instills within me invaluable leadership qualities, teamwork ethic, and a relentless pursuit of excellence. Beyond the field, my love for nature and animals fuels my active lifestyle, whether it's hiking through scenic trails, spending time at the dog park with my furry companions, or simply enjoying the tranquility of the outdoors. Additionally, my affinity for creativity finds expression through dancing, music, drawing, etc. Whether it's exploring new culinary experiences, immersing myself in literature, or engaging with the arts, I approach each pursuit with the same vigor and dedication that defines my professional endeavors. These hobbies not only enrich my personal life but also imbue me with fresh perspectives, innovative thinking, and a well-rounded approach to problem-solving in the dynamic world of sales.
Timeline
Telesales Consultant
Telesure Investment Holdings
2023.12 - Current (9 months)
Telesales Consultant
UDM International / Universal Living
2022.11 - 2023.11 (1 year)
Sales Consultant
Digital World Assest Pty Ltd
2021.02 - 2022.04 (1 year & 2 months)
Temp Store Assistant and Sales Consultant
True Family Needs Pty Ltd
2020.12 - 2021.01 (1 month)
Temp Sales Consultant
Plaasmeisie Pty Ltd
2020.11 - 2020.11
Admin Clerk
Custom Power Africa
2020.02 - 2020.05 (3 months)
General Worker
Disa Hardware Distributors
2019.10 - 2019.12 (2 months)
Hoërskool Alberton
High School Diploma
2015.01 - 2019.12 (4 years & 11 months)
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