Thabiso John Booi

Provide administrative work and statistical analysis of inmates complaints and requests and mandatory reporting from the Department of Correctional Service.

Capturing inmates complaints and requests and mandatory reports on the database.

Identifying human rights violations while providing detailed reports on correctional centre conditions.

Addressing inmates complaints and requests and report on the conditions of the facilities.

Referring unresolved and urgent complaints to the Visitors' committee and the Office of the Inspecting Judge.

• Providing secretarial support and research in the office of the Chief Whip.
• Attending to incoming and outgoing phone calls and emails.
• Managing correspondences, preparing and organizing files and documents.
• Scheduling appointments.
• Taking and typing minutes.
• Research on both hard copy and electronic sources on municipality issues.
• Analyzing relevant material on Municipal Council and Committees and keeping database.
• Preparing memorandums on the implementation of Council resolutions.

• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Provided administrative support for sport and recreation structures and maintained database.
• Improved department efficiency and good governance by streamlining and implementing policies and processes.
• Provided supervision to junior staff ensuring efficient implementation of departmental programmes.
• Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
• Advocated for the building and upgrading of facilities through Municipal Infrastructure Grant (MIG).