Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nobantu Keylock

Dedicated And Empathetic Graduate With Practical Experience In Community Engagement
Kokstad,KZN

Summary

Dynamic professional with extensive experience as an Independent Correctional Centre Visitor at the Judicial Inspectorate For Correctional Services. Proven ability in communication and active listening, effectively addressing grievances and enhancing inmate welfare. Skilled in client relationship management and adept at navigating complex labour legislation, ensuring compliance and support for job seekers.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

24
24
years of professional experience
2
2
Certifications

Work History

Independent Correctional Centre Visitor

Judicial Inspectorate For Correctional Services
03.2021 - 09.2022
  • Monitoring the conditions of incarceration and report on findings within Correctional facilities.
  • Engaging with inmates and officials.
  • Addressing Complaints and support Inspections and Investigations.
  • Addressing grievencies and reporting on issues like, deaths, segregation and use of force

Employment Services Practitioner 11

Department of Labour
05.2013 - 06.2016
  • Identifying and processing the employability needs of job seekers.
  • Networking with Stakeholders to secure employment opportunities.
  • Providing advice on Labour Migration and Skills availability.
  • Manage the Registration of Private Employment Agencies (PEAs) and Temporary Employment Agencies (TEAs)
  • Supervising Employer Services at a Labour Centre
  • Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.

Client Service Officer

Department Of Labour
09.1998 - 04.2013
  • First Point of contact for clients,Providing information and assistance on various Labour-related matters.
  • Handle Applications for Unemployment Insurance Benefits (UIF) and those related to the Compensation for Occupational and Diseases Act (COIDA)
  • Receiving and Verifying documents .
  • Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
  • Registering claims and Providing Employment Services.
  • Resolving complaints related to Labour Legislation

Education

Bachelor of Arts - in Health Sciences & Social Services in Psychology

University Of South Africa (UNISA)
Durban, South Africa
04.2001 -

Skills

Active Listening

Certification

Excellent Customer Service

Timeline

Independent Correctional Centre Visitor

Judicial Inspectorate For Correctional Services
03.2021 - 09.2022

Employment Services Practitioner 11

Department of Labour
05.2013 - 06.2016

Bachelor of Arts - in Health Sciences & Social Services in Psychology

University Of South Africa (UNISA)
04.2001 -

Client Service Officer

Department Of Labour
09.1998 - 04.2013

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Nobantu KeylockDedicated And Empathetic Graduate With Practical Experience In Community Engagement