Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Horne

ICCV
Mossel Bay

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills. Proven ability to build high-performing teams and enhance customer satisfaction through effective communication and conflict resolution. Adaptable and calm under pressure, committed to creating safe and organized environments for both employees and patrons.

Overview

16
16
years of professional experience

Work History

Independent Correctional Centre Visitor

Judicial Inspectorate for Correctional Services
09.2022 - Current


  • Ability to work independently and as a team.
  • Visit the correctional facility daily and engage with inmates and DCS officials on complaints and other matters.

Manageress

Woolworths Cafe
08.2021 - 08.2022
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved safety procedures to create safe working conditions for workers.

Manageress

Spur Steak Ranches
03.2009 - 08.2021
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Education

No Degree -

Immaculate High School
Cape Town
04.2001 -

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Problem-solving

Flexible and adaptable

Calm under pressure

Timeline

Independent Correctional Centre Visitor

Judicial Inspectorate for Correctional Services
09.2022 - Current

Manageress

Woolworths Cafe
08.2021 - 08.2022

Manageress

Spur Steak Ranches
03.2009 - 08.2021

No Degree -

Immaculate High School
04.2001 -
Candace HorneICCV