Sophia Tshekelo
Vosloorus,Gauteng
Summary
Accomplished professional with a strong focus on enhancing team collaboration and workplace relationships. Demonstrates expertise in customer service and innovative problem-solving strategies to boost efficiency. Proficient in MS Word, Excel, Pastel Evolution, Syspro, and CRM systems. Committed to building strong relationships with colleagues to drive team performance and achieve organisational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Internal Sales Administrator
Novasol Africa
Linbro Park, Sandton
05.2021 - 07.2026
- Generated quotations and sent them to clients to ensure timely communication.
- Captured sales and purchase orders accurately using Pastel Evolution.
- Processed invoices and maintained records to support efficient billing operations.
- Communicated with clients to address queries and resolve issues promptly.
- Sent monthly statements to clients, ensuring clarity on outstanding accounts.
- Allocated payments to client accounts.
Internal Sales Administrator
Limegreen Sourcing Solutions
Sandton
02.2019 - 04.2021
- Utilised Syspro to accurately capture data, such as quotations, purchase orders, sales orders, and other information.
- Processed and sent out invoices and quotations to clients on time.
- Sent out monthly statements to clients to ensure timely payments on outstanding accounts.
Sales Assistant
Brands 4 Africa
Centurion
09.2014 - 01.2019
- Accurately recorded sales and purchase orders using Pastel Evolution.
- Assisted in following up with suppliers regarding outstanding orders.
- Performed stock-taking procedures to ensure accuracy of goods in-store and sold.
Administrative Assistant
Sol Trading
Edenvale
03.1999 - 08.2014
- Generated quotes and sent them out to clients in a timely manner.
- Captured sales orders and purchase orders accurately using Pastel Evolution.
- Processed and sent out invoices to clients on time.
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Communicated with clients to address queries and resolve issues promptly.
Education
National Senior Certificate -
Malebo High School
Mokopane, LP01-1997
Skills
- Order processing
- Data entry accuracy
- Client relationship management
- Invoicing and billing
- Team collaboration
- Problem resolution
- Time management
- Attention to detail
- Multitasking
- Adaptability
- Customer service excellence
- Microsoft Word proficiency
- Excel proficiency
- Pastel Evolution software
- Syspro knowledge
- CRM systems management
Languages
English
Setswana
IsiZulu
Afrikaans
Certification
Occupational Health and Safety
Customer Service
Personal Assstant
Marketing 101
References
- Mr Martin Wannell MD at Sol Trading
- Contact number: 082 651 3194
- Mr John Lunderstedt MD at Novasol Africa (Retired)
- Contact number: 082 651 3193
- Mr Bernd Schmidt Director at Novasol Africa
- Contact number 082 673 7636
Timeline
Internal Sales Administrator
Novasol Africa
05.2021 - 07.2026
Internal Sales Administrator
Limegreen Sourcing Solutions
02.2019 - 04.2021
Sales Assistant
Brands 4 Africa
09.2014 - 01.2019
Administrative Assistant
Sol Trading
03.1999 - 08.2014
National Senior Certificate -
Malebo High School