S'NETHEMBA ZESULIWE DLAMINI
Johannesburg,GP
Summary
Dynamic marketing professional with a proven track record in promotional roles, recognized for developing impactful marketing strategies that enhance brand visibility. Expertise in fostering team collaboration and adapting to evolving market demands. Strong communication skills and a background in event planning contribute to a reliable and results-driven approach. Committed to delivering innovative solutions that align with organizational goals and drive measurable success.
Overview
9
9
years of professional experience
3
3
Certifications
2
2
Languages
Work History
FMCG Promoter
Tradeway
01.2023 - 09.2025
- FMCG product promotion and brand activation
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Increased sales by 10% effectively communicating product benefits.
Administrative Assistant
Alfred Duma Municipality
01.2022 - 09.2023
- Administrative support and office coordination
- Data capturing and accurate record keeping
- Filing, documentation, and document control
- Invoice processing and billing support
- Basic bookkeeping and financial record maintenance
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Social Media Manager
Esteem Essentials
06.2020 - 12.2021
- Canva, Photoshop, and Meta Suite
- Increased engagement by 65% through consistent storytelling
- Analyzed social metrics and optimized campaigns for improved ROI using Google Analytics
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Retail Sales Assistant
Hard Rock Cafe
03.2018 - 05.2019
- Delivered excellent customer service in a high-volume retail environment
- Consistently met and exceeded monthly sales targets
- Awarded Employee of the Month for strong sales performance and service excellence
- Processed POS transactions accurately and handled customer queries
- Supported merchandising, stock control, and in-store promotions
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
Waitress Supervisor
Saigon Suzy
01.2017 - 02.2018
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
Education
Bachelor of Arts - Public Governance With Politics And Public Administration
Northwest University
Potchefstroom, South Africa 04.2001 -
High School Diploma -
Ladysmith Secondary School
Ladysmith, South Africa 04.2001 -
Skills
FMCG Market Knowledge & Brand Promotion
References
Available upon request
Certification
Teaching English as a Foreign Language (TEFL) | TEFL Academy (2021)
Timeline
FMCG Promoter
Tradeway
01.2023 - 09.2025
Administrative Assistant
Alfred Duma Municipality
01.2022 - 09.2023
Social Media Manager
Esteem Essentials
06.2020 - 12.2021
Retail Sales Assistant
Hard Rock Cafe
03.2018 - 05.2019
Waitress Supervisor
Saigon Suzy
01.2017 - 02.2018
Bachelor of Arts - Public Governance With Politics And Public Administration
Northwest University
04.2001 -
High School Diploma -
Ladysmith Secondary School
04.2001 -