Nomfundo Dlamini
Johannesburg
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Brand Ambassador
Tradeway
06.2022 - 07.2022
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Placed new and existing brand products in competitive retail locations.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
Sales Assistant
Gadgets4Girls
12.2021 - 12.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Increased sales by building strong customer relationships and providing excellent service.
Education
Bachelor Of Science - Environmental Science Water Management
University of Mpumalanga
Mpumalanga 05.2024
National Senior Certificate -
Tulip Combined School
Johannesburg 11.2019
Skills
- Sales and Marketing
- Microsoft office
- In-depth product knowledge
- Problem-Solving
- Store Promotions
- Exceptional communication
- Sales and negotiation tactics
- Decision-Making
- Word Processing
- Computer Operation
- Social media expertise
- Display Set Up and Arrangement
- Employee Development
- Multilingual Communication
- Target Audience Identification
- Relationship builder
- Critical Thinking
- Inventory Control
- Time management mastery
- Persuasive Selling
- Quality Assessment
- Adaptable Personality
- Customer Relations
- Attention to Detail
- Team Player
- Brand Awareness
- Effective communicator
- Time Management
- Team Leadership Qualities
- Creative Thinking
- Sales expertise
- Customer Engagement
- Shelf Stocking
- Conflict resolution techniques
- Effective Networking Abilities
- Customer Service
- Equipment operation
- Active Listening
- Multitasking Abilities
- Friendly, Positive Attitude
Certification
- Certified Java level one programmer, Tulip combined school - April 2017
Languages
English
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
Setswana
Bilingual or Proficient (C2)
Swati
Bilingual or Proficient (C2)
Timeline
Brand Ambassador
Tradeway
06.2022 - 07.2022
Sales Assistant
Gadgets4Girls
12.2021 - 12.2021
Bachelor Of Science - Environmental Science Water Management
University of Mpumalanga
National Senior Certificate -
Tulip Combined School
Similar Profiles
Zinhle MthethwaZinhle Mthethwa
Promoter at TradewayPromoter at Tradeway
Lauren Bronnwyn FritzLauren Bronnwyn Fritz
Operations Manager at Tradeway PromotionsOperations Manager at Tradeway Promotions
Nokwa NgubaneNokwa Ngubane
Account Director at Tradeway PromotionsAccount Director at Tradeway Promotions