Salamina Ramatsobane Mogudi-Raselabe
Banker Fais Consultant
Groblersdal
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Service consultant
Capitec bank
02.2011 - 08.2015
- Responsible for providing excellent client service by fulfilling and exceeding the client's expressed need (Save, Transact, Credit and Insure).
- Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
- Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
- Presenting and conducting self in accordance with brand expectation
Sales Consultant
African Bank
03.2018 - 05.2023
- Customer Growth & Revenue: Achieve customer growth, revenue, and collections targets as defined by the bank.
- Activity Metrics: Meet and exceed individual activity metrics for all product lines.
- Sales & Customer Targets: Meet, exceed, and effectively execute all sales and customer targets.
- Sales Strategy Execution: Implement the bank’s sales strategy for product and value-added services (upselling, cross-selling, capital take-up).
- Outbound Calling: Target both existing and prospective customers through outbound calls.
- Sales Opportunities Conversion: Convert sales opportunities from inbound customer requests, outbound calls, lead generation initiatives, and customer queries.
- Business Relationships: Establish, develop, and maintain business relationships with existing and prospective customers to generate new business.
- Cross-Selling: Participate in cross-selling bank products.
- Pipeline Management: Maintain detailed tracking of pipeline management and prospect data and activities.
- Appointments & Presentations: Set up in-person visits, appointments, and presentations, following up telephonically where necessary.
Banker (Fais)
Absa Bank
04.2023 - Current
- Accountable for achievement of sales performance objectives in terms of sales target achievement for Inclusive Banking
- Deliver sales and service delivery targets within the assigned areas of responsibility
- Collaborate on sales opportunity leads across business discipline
- Take Accountability for end-to-end fulfilment of sales execution within prescribed sales standards
- Actively contribute to Regional Sales strategy and plans
- Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area
- Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so
- Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans
- Identify and prospect future potential clients turning leads into real business opportunities
- Leads Management – proactive utilisation and conversion of assigned leads
- Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service
- Proactively engage existing clients on new products and services and migration strategies in alignment with One Absa business objectives
Education
Grade 12 - Grade 12
Dynamique Private high school
01-2006
Education
Unisa
Pretoria, South Africa 04.2001 -
Banking
Bankseta
Pretoria, South Africa 04.2001 -
Certificate - Post graduate certificate in Education
Unisa
01-2017
Diploma - Business Administration (Specializing in Human Resources)
PC training and business College/Richfield graduate institute
01-2009
Skills
Customer service
Computer knowledge
Organization
Problem-solving
Written and verbal communication
Processing transactions
Attention to detail
Maintaining cash drawer allocation
Processing loans
Teamwork
Basic accounting
Honesty and integrity
Project management
Technical
Data entry
Typing
Phone support
Discretion
Conflict resolution
Consumer banking
Bank sales
References
- Katlego Mailula, Branch Manager, Capitec bank, 0793727277
- Phinda Skosana, Branch manager, African bank, 0646523845
- Eunice Phasha, Branch Manager, Absa bank, 0637955658
Personal Information
Date of Birth: 1989/10/15
Timeline
Banker (Fais)
Absa Bank
04.2023 - Current
Sales Consultant
African Bank
03.2018 - 05.2023
Service consultant
Capitec bank
02.2011 - 08.2015
Education
Unisa
04.2001 -
Banking
Bankseta
04.2001 -
Certificate - Post graduate certificate in Education
Unisa
Diploma - Business Administration (Specializing in Human Resources)
PC training and business College/Richfield graduate institute
Grade 12 - Grade 12
Dynamique Private high school