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Associate Principal Engineer

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Dynamic customer service professional with a proven track record at Concentrix, excelling in customer service management and support. Recognized for enhancing client satisfaction through effective communication and problem resolution. Skilled in utilizing customer feedback to drive improvements, while consistently achieving high service ratings and fostering lasting relationships.
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Experienced with warehouse operations and material handling. Utilizes effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.

Detail-oriented Data Entry Professional with over 10 years of experience in entering, verifying, and maintaining accurate digital records. Recognized for consistently meeting productivity and accuracy standards in remote environments, demonstrating a strong commitment to excellence. Proficient in Excel, Word, CRM systems, and various cloud-based platforms, offering a comprehensive skill set to enhance operational efficiency. Bilingual in English and Spanish, enabling effective communication and collaboration in diverse settings.

Results-driven customer service representative with expertise in problem resolution and active listening. Proven ability to enhance customer satisfaction and loyalty in high-volume call environments.

As a dedicated and results-driven professional with extensive experience in HR operations, talent acquisition, and customer service, I am eager to bring my expertise to your esteemed team. My passion for fostering a positive workplace culture and my commitment to optimizing operational efficiency align perfectly with your organization's goals. I am eager to contribute my skills and collaborate with your team to drive organizational success.

Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

I consider myself as a dedicated rope access level 2 individual with more than 10 years in the Offshore Diamond Mining industry and more than 8 years in the oil and gas industry, working hands on with Subsea department, starting with De Beers Marine completed a successful 10-year career in the process plant, maintenance department, engine room. With more than 5 years working on the downstream, inspecting drilling tools and Marine risers, performing NDT inspection, repairs, sand blasting any Field services relating to repairs and preserve on the downstream. Disassembling/Assembling and inspecting of service (BOP) blow out preventers and telescoping joints. Diverters disassemble for Inspection and Reassemble. Choke and kill Manufault valves ect. Currently in the process of obtaining Welding Trade. NDT Inspection - Repairs - Process plant - Engine room - Welding Sand Blasting - Offshore - Maintenance - Downstream. My career objective is to contribute to the vibrancy of a company and therefore to further develop myself and those around me through hard work and my experience. In the past I have been described as a hardworking individual, who is both punctual in the performance of my duties and attendance. Thank you for considering me for this position.

Performance-driven and knowledgeable Professional with more than five years’ experience as Professional in fields such as public policy, communication, economics and public management, offering a highly professional attitude, strong attention to detail, deep passion for the cause, great problem-solving skills and well-developed teamwork abilities.

A qualified graduated artisan who has gained extensive practical, technical, business and management experience over a period of 29 years.
Successful track record is thus offered in completing challenging project's entailing solutions for mechanical design and manufacturing to specification in customized applications, research and development, training and developing the ability of others, consulting, liaison and negotiations with customers, administrative and budgetary control. Team leader experience and site installation on major local and international projects.
15 Yrs extensive knowledge of shipbuilding industry from building to commissioning to handover. Recognized for a keen ability to improve design components, increase product and manufacturing efficiency and decrease the constant need for re-engineering. Project management experience with services and repairs.
Excellent understanding of problem solving in electrical, electronic and mechanical as well as hands-on experience.


  Capable Sage Accounting and windows software consultant, experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
  Critical thinking IT & sage accounting software consultant, effectively resolves technical issues through troubleshooting and SQL spooling of data. Specializes in Accounting software and implementation of accounting products. Offers outstanding skills in SQL programming and Installation of software and hardware.
  Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
  Consultant willing to learn new skills in the IT and Accounting software industries.
  Dependable IT & Sage accounting Consultant with 15 years of helpdesk experience. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.
  Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction.
  Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced English skills to enhance service for customers and collaborate effectively with diverse team members.
  Customer-oriented transportation team member with proven safety skills and impeccable driving history.
  Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements.
  Skilfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
  Punctual and efficient Driver known for reliability, route planning and excellent customer interactions.
  Motivated to provide prompt, friendly and professional service at all times.


Seasoned Support Engineer well-versed in supporting users and troubleshooting common and complex issues. Responsive professional bringing up to date knowledge of SalesForce, slack, and SQL. Customer service oriented and resilient nature focused on finding root causes and making lasting improvements. Offering 14 years of experience working in high-pressure environments to address customer concerns and questions.

NTIMA DJIBRIL

Summary

Overview

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Customer Analyst Sage Accounting Software

Dual Call Center Operator

Computer Technician

Education

Certificate - undefined

Diplome d'Etat/Matric Certificate - undefined

National Diploma In Progress - Information and Technology

Skills

References

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Customer Analyst Sage Accounting Software

Dual Call Center Operator

Computer Technician

Certificate - undefined

Diplome d'Etat/Matric Certificate - undefined

National Diploma In Progress - Information and Technology

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