Nomsa Beauty Mafuyeka
Mpumalanga
Summary
Detail-oriented Universal Banker skilled in cash handling and customer education on banking products. Effectively processes transactions, resolves issues, and facilitates referrals for enhanced client relationships. Committed to meeting diverse customer needs efficiently while maximising satisfaction and supporting bank revenue. Ready to contribute to team success in an entry-level Universal Banker role.
Overview
26
26
years of professional experience
Work History
Team leader Universal Banker
standardbank
Mpumalanga
01.2024 - Current
Universal Banker
Standardbank
Thulamahashe
09.2005 - 12.2023
Assistant Manager
Ackermans
Bushbuckridge
02.2001 - 07.2004
- Assessed client requirements and developed targeted benefits solutions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees to foster a collaborative work environment.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated technical training and personal development classes for staff members.
- Identified and implemented strategies that increased employee satisfaction and retention, contributing to a more stable workforce.
Education
Masters - Master of Business Administration
Mancosa
Johannesburg, GP01-2026
Postgraduate Diploma - Business Management
Mancosa
Johannesburg, GP01-2025
Advance Diploma - Business Management
Mancosa
Johannesburg, GP01-2024
Level 5 - National certificate in banking
BANK SETA
South Africa08-2019
Diploma of Higher Education - Financial Management
Bushbuckridge Technical College
Bushbuckridge11-2017
Certificate - Representative
Moonstone
South Africa12-2017
Senior Certificate - Matric
Mayibuye High School
Mpumalanga Nelspruit01-1998
Skills
Client relationship management
- Account management
- Project management
- Team building coordination
- Team leadership
- Communication and Listen skills
- Data analysis
Languages
Swazi, Tsonga , English & Sesotho
Accomplishments
Top performer in acquisition 2025
Timeline
Team leader Universal Banker
standardbank
01.2024 - Current
Universal Banker
Standardbank
09.2005 - 12.2023
Assistant Manager
Ackermans
02.2001 - 07.2004
Masters - Master of Business Administration
Mancosa
Postgraduate Diploma - Business Management
Mancosa
Advance Diploma - Business Management
Mancosa
Level 5 - National certificate in banking
BANK SETA
Diploma of Higher Education - Financial Management
Bushbuckridge Technical College
Certificate - Representative
Moonstone
Senior Certificate - Matric
Mayibuye High School