NOLUTHANDO PRECIOUS MAZIBUKO
Hammarsdale
Summary
Knowledgeable Job Title skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Friendly Job Title with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Knowledgeable Desired Position with background in driving revenue growth and fostering client relationships. Proven success in closing sales and building long-term partnerships. Demonstrated expertise in negotiation and communication.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Motivated Desired Position with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Sales Agent
Migarda Investment (Telkom (
02.2024 - 05.2026
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Explained features and advantages of Type products or services to promote sales.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Fashion Consultant
Markham
05.2019 - 01.2024
- Operate the till register by scanning items for purchase in the absence of the Cashier.
- Accept cash and card payments from customers.
- Generate sales leads that develop into new customers.
- Merchandise stock and perform stock takes.
- Keep up to date with latest fashion trends and changes.
- Assist customers with general enquiries and complaints regarding store products.
- Prepare and submit progress reports on daily activities conducted.
- Keep track of inventory levels and order when needed.
- Keep a clean and safe workstation at all times.
- Adhere to all company Covid-19 safety and health regulations.
Call Centre Consultant
Edcon
02.2017 - 02.2018
- Greet and welcome customers over the phone in a friendly and professional manner.
- Perform general administrative duties such as filing of documents and recordkeeping.
- Practice and ensure good phone etiquette.
- Assist customers with enquiries and complaints.
- Give information to customers about available company products and services.
- Handle incoming/inbound phone calls in the department.
- Inform customers about available promotions and specials if any.
- Capture company statistical data using various computer systems.
Education
Fundamental in Supply Chain -
IQ Academy
National Diploma - Retail Business Management
Durban University of Technology
01-2017
National Senior Certificate - undefined
Hillcrest High School
01-2015
Skills
Good communication (both written and verbal) skills
Competent in Microsoft Office Package, Internet, and Email use
Able to work independently as well as with a team
Excellent interpersonal and people's skills
Able to work in a high-pressured environment with stringent deadlines
Excellent report-writing and presentation skills
Paperwork processing
Customer assistance
Sales strategies
Sales presentations
Sales training
Objection handling
Resilience under pressure
Brand awareness
Customer service
Time management
Customer relationship building
Records management
Complex Problem-solving
Interpersonal communication skills
Staff training
Type marketing
CRM proficiency
Sales funnel management
References
- C, Clark, Manager, +27 72 578 1030, +27 31 716 1313, Markham
- N, Ngubane, Supervisor, +27 73 487 0731, Edcon
- TP Gumede, Manger,+27609603310
PERSONAL INFORMATION
- Date of Birth: 19 April 1997
- Marital Status: Single
- Nationality: South African
- Gender: Female
- Health status: No disabilities
- Criminal record: None
- Availability: Immediately
Timeline
Sales Agent
Migarda Investment (Telkom (
02.2024 - 05.2026
Fashion Consultant
Markham
05.2019 - 01.2024
Call Centre Consultant
Edcon
02.2017 - 02.2018
National Senior Certificate - undefined
Hillcrest High School
National Diploma - Retail Business Management
Durban University of Technology
Fundamental in Supply Chain -
IQ Academy