Avela Khangela
Diploma In Operations Management
Johannesburg
Summary
Dynamic Sales Agent with proven success at AK Mobile Call Center, excelling in communication and customer assistance. Demonstrated ability to adapt quickly and develop effective strategies, enhancing team performance. Skilled in paperwork processing and product demonstrations, with strong analytical skills to drive sales growth and improve client satisfaction.
Overview
2
2
Certifications
Work History
Sales Agent
AK Mobile Call Center
Johannesburg, South Africa
06.2025 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Diploma - Diploma in Operations Management
University of Johannesburg
Johannesburg, South Africa 04.2001 -
High School Diploma -
Lutuka Senior Secondary School
Tsolo 04.2001 -
Skills
Strong verbal and written communication skills
Paperwork processing and good presentation skills
Strategy development, ability to follow given rules
Product demonstrations and strong attention to detail
Customer assistance
End-User, Excel, Word, PowerPoint and Access
Numeracy and Analytical skills
Call control
Sales training
Certification
Getting started with microsoft Excel
Languages
English
Advanced (C1)
Xhosa
Bilingual or Proficient (C2)
Timeline
Sales Agent
AK Mobile Call Center
06.2025 - 11.2025
Diploma - Diploma in Operations Management
University of Johannesburg
04.2001 -
High School Diploma -
Lutuka Senior Secondary School
04.2001 -