Nischal Gangabishun
Port Elizabeth
Summary
Proven sales expert with a track record of exceeding targets at PE Bolt & Hardware Supplies by over 20%. Skilled in sales presentations and upselling strategies, I excel in fostering client relationships and enhancing operational efficiency. My proactive approach and ISO 9001 management expertise drive significant improvements in customer satisfaction and sales performance.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
External Sales Rep
PE Bolt & Hardware Supplies
Port Elizabeth
02.2006 - 01.2023
- Streamlined communication between internal departments which improved efficiency of order processing.
- Enhanced customer satisfaction with personalized attention to individual needs and concerns.
- Negotiated contracts, terms, and pricing that resulted in mutually beneficial agreements between the company and clients.
- Managed a large client portfolio, ensuring timely follow-up on leads and addressing any issues or concerns effectively.
- Participated in industry trade shows, conferences, and networking events to expand professional network and increase brand visibility.
- Exceeded quarterly sales targets consistently by proactively identifying high-potential prospects within assigned territories.
- Conducted product presentations, demos, and trainings to demonstrate value proposition to prospective customers.
- ISO 9001 Managment Rep
Operation
AMR Nelson Mandela Municipality
Port Elizabeth
03.2005 - 01.2006
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
- Analyzed data and metrics to identify areas of improvement in operational performance.
- Implemented quality control measures to ensure compliance with industry regulations and standards.
- Streamlined operations by implementing efficient processes and systems.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Salesman
Delbro Unlimited
Port Elizabeth
11.2002 - 02.2005
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Promoted and up-sold products and services to meet needs of customers.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Education
IT Programming - Information Technology
Varsity College
Port Elizabeth, South Africa 01.2000 - 12.2002
Skills
Sales presentations
Sales analysis
Upselling strategies
Cold calling
ISO 9001 Management Rep
Fishing / Pool (Cue sports)
I enjoy fishing for it is my way of relaxing.
I was chosen to represent the Eastern Caper for the pool nationals.
Timeline
External Sales Rep
PE Bolt & Hardware Supplies
02.2006 - 01.2023
Operation
AMR Nelson Mandela Municipality
03.2005 - 01.2006
Salesman
Delbro Unlimited
11.2002 - 02.2005
IT Programming - Information Technology
Varsity College
01.2000 - 12.2002