LEWIS KAMUZU MAKUNJE
Lenasia
Summary
Dedicated sales professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs.
Overview
30
30
years of professional experience
Work History
External Sales Representative
Pilot Tools (Pty) Ltd
11.2022 - Current
- Reporting to the Sales Manager & Sales Director
- Responsible for Pretoria Area and Africa Sales
- Target: R500K for Pretoria Area and R750K for Africa
- Actual Sales: Exceeded target in November 2022 (December closure for festive season)
- Selling of the company range of products
- These include mining consumables such as taper button rock drills & threaded button rock drills as well as machine shop/workshop tools and consumables such as turning inserts, milling inserts, drilling inserts, turning tool holders, milling cutter bodies, threading taps and dies, grinding accessories, drills, machine tool holding accessories and allied products
- Establishing, developing and maintaining business relationships with current and prospective customers in the Pretoria area plus the Southern African region in order to generate new business for the organisation's products and services
- Conducting regular customer visits to increase sales
- Researching sources for developing prospective customers and for information to determine their potential
- Maintaining accurate records of all communication with existing and potential customers
- Developing clear and effective written proposals for current and prospective customers as well as to conclude respective contract negotiations
- Identification and appointment of prospective distributors and agents for the company range of products in different African countries as well as monitoring their performance
- Coordinated sales effort with marketing, accounting, logistics, production and technical service groups
- Involvement in - and expediting the resolution of customer problems and complaints as well as providing relevant technical advice to clients with respect to product function, quality and performance
- Demonstrating products to existing and potential customers and assisting them in selecting the specific products that are best suited to their needs by way of product testing and proving
- Analysing the territory/market potential and determining the value of existing and prospective customers
- Provide senior management with oral and written reports on customer needs, problems, interests, competitors activities and potential for new products and services in Africa
- Keeping abreast of product applications, technical services, market conditions, competitors activities, advertising and promotional trends
- Participating in trade shows and conventions
- Reason for wanting to leave: Headhunted by Trading Places Recruitment - Currently working in Pretoria and distance is too far - he only lives at home over weekends and wants to be with his family
- He stated that Edenvale is not that far from Lenasia and it would enable him to live with his family
External Sales Representative / Internal Sales Representative (Contracts & Tender Administration)
Industri Tools & Equipment (Pty) Ltd
07.2018 - 10.2022
- Reported to the Branch Manager
- Target: Depended on monthly budget which varied between R1 Million to R1.5 Million
- Actual Sales: Average minimum 90% of target and at times exceeded the target
- External sales of the company range of products
- Product range included machinery and machine tools such as CNC milling machines, Lathes, Drilling Machines, Welding machines & Accessories, Bending machines, Hydraulic vices, lathe chucks, pneumatic tools and equipment, carbide cutting tools and accessories etc
- Cold calling on customers to get business, processed quotations and orders as well as advised customers on the most appropriate product to use for specific situations and circumstances
- Provided feedback to management regarding specific customer needs with respect to the best products to keep in stock as well as provided information regarding the competition
- Contacted customers after sales to ensure customer satisfaction and resolved technical queries and customer complaints
- Attended exhibitions to showcase the company's product range
- Reported to the Contracts Manager
- Full and accurate costing of tenders and contracts
- Preparation of all technical, financial and logistic aspects of the bid, estimates and/or contracts, indicating pricing and trading conditions
- Kept record of all tender movements and followed up on outstanding tenders and ensured that all contract prices were current and adhered to the original terms
- Regular liaison with procurement, stores and financial departments with regards to new enquiries and queries that may have arose regarding contracts and tenders
- Accurate generation of submission documents, obtained and provided accurate information regarding scheduled shipment dates and provided customers with accurate information with regards to shipment dates and expected dates of delivery
- Contacted customers after sales to ensure customer satisfaction and resolved technical queries and customer complaints
- Attended pre-bid and summits for tenders when required to do so as well as regular communication with contract customers to ensure that they were happy with the current performance
- Administration and management of back orders to ensure timely processing of all backorders and communicated with the procurement department regarding estimated time of arrivals (ETAs) for items on back order in order to provide the customers with accurate and timely feedback
- Reason for leaving: Was approached again by Pilot to get the Africa sales back on track
Technical Sales Representative (International Sales - Africa Region)
Pilot Tools (Pty) Ltd
09.2010 - 06.2018
- Reported to the Sales Director
- Target: R500 000 per month
- Actual Sales: on average always met targets and at times almost doubled the target
- Selling of the company range of products
- These included mining consumables such as taper button rock drills & threaded button rock drills as well as machine shop/workshop tools and consumables such as turning inserts, milling inserts, drilling inserts, turning tool holders, milling cutter bodies, threading taps and dies, grinding accessories, drills, machine tool holding accessories and allied products
- Established, developed and maintained business relationships with current and prospective customers in the African region in order to generate new business for the organisation's products and services
- Conducted regular customer visits to increase sales
- Researched sources for developing prospective customers and for information to determine their potential
- Maintained accurate records of all communication with existing and potential customers
- Developed clear and effective written proposals for current and prospective customers as well as to conclude respective contract negotiations
- Identification and appointment of prospective distributors and agents for the company range of products in different African countries as well as monitoring their performance
- Coordinated sales effort with marketing, accounting, logistics, production and technical service groups
- Involved in - and expedited the resolution of customer problems and complaints as well as provided relevant technical advice to clients with respect to product function, quality and performance
- Demonstrated products to existing and potential customers and assisted them in selecting the specific products that were best suited to their needs by way of product testing and proving
- Analysed the territory/market potential and determined the value of existing and prospective customers
- Provided senior management with oral and written reports on customer needs, problems, interests, competitive activities and potential for new products and services in Africa
- Kept abreast of product applications, technical services, market conditions, competitors' activities, advertising and promotional trends
- Participated in trade shows and conventions
- Reason for leaving: Opportunity to grow in a much bigger organization
Sales Representative (Internal Sales)
Rand Plastics (Pty) Ltd
09.2009 - 08.2010
- Reported to the Sales & Marketing Director
- Target: Approximately R200 000 per month
- Actual Sales: Exceeded monthly targets
- Sold the company range of products over the counter, via the telephone and through the internet
- The product range comprised of plastic homeware products, educational toys, industrial and domestic storage products, office furniture, school furniture, tents and camping accessories
- Liaised with distributors and retailers throughout South Africa for the sale of the company products
- Resolved customer queries with regards to product availability, payment arrangements and product delivery
- Liaised with production to ensure optimum stock availability and communicated the relevant feedback to the customers
- Provided feedback to senior management with regards to product demand, new product development and market competition
- Reason for leaving: Headhunted to return to Pilot Tools
Quality Controller / Supervisor
Thunder Holdings (Pty) Ltd
Germiston
04.2009 - 08.2009
- Reported to the Director
- Supervision of workshop staff and training of apprentices (trainees)
- Read, interpreted and checked engineering drawings of manufactured metal products for hydraulic components for Sulzar Pumps (Pty) Ltd as company was sub-contracted to manufacture components for Sulzar Pumps
- Checked machined components for product conformance to drawing and material specifications, measurements and tolerances as well as checking the overall product finish as per drawing requirements
- Liaised with the drawing office for any product modification that might have been required in order to suit specific product functions
- Rejected products not conforming to drawing requirements with respect to material specifications, measurements and finish quality
- Certified finished products fitness for use by completing and signing the relevant paperwork in accordance with company work procedures
- Ordered the right material for specific product manufacture - materials ordered included mild steel, stainless steel, tool steel, brass, aluminium and bronze
- Machining of components on the conventional lathe, milling machine, surface grinder, tool and cutter grinder as well as the drilling machine when required to assist
- Reason for leaving: Received another opportunity to move back into sales
Technical Sales Representative (Internal Sales)
Pilot Tools (Pty) Ltd
05.2007 - 03.2009
- Reported to the Internal Sales Manager
- Provided customers with technical advice with regards to the company product range
- This included advice relating to correct material selection, most appropriate tooling to use, correct range speeds and feeds for use in production as well as the safety precautions to be observed when using specific tooling and equipment
- Sold the company range of products
- These included products such as milling cutters, turning tool holders and inserts, drills, taps, measuring instruments (vernier callipers and micrometers) as well as work holding devices such as face mill arbors, side lock holders and drill chucks
- Served customers over the counter and resolved customer queries over the counter as well as by telephone
- Called existing and potential customers to seek for new business
- Reason for leaving: Progression as promised upon his interview did not materialize
Workshop Foreman / Supervisor
Steel Door Frame Factory (Pty) Ltd
Wynberg
05.2006 - 04.2007
- Reported to the Workshop Manager
- General workshop administration such as marking the register, approving leave and recruitment of new workshop personnel
- This included the recruitment of artisans, semi-skilled labour as well as general hands
- Planning of production and allocation of duties to workshop staff
- Supervised production and ensured adherence to the company workshop policies, safety regulations and enforced the company disciplinary code of conduct
- Checked the quality of finished products and ensured conformance of product to drawing specifications and acceptable product finish
- Repaired, serviced and set up workshop bending jigs, metal presses and equipment
- Ensured adequate availability of stocks of raw materials, ordered new stocks of raw materials and allocated these to workshop staff as per production requirements
- Reason for leaving: Opportunity to move into Sales role
Artisan Toolmaker
National Railways of Zimbabwe
05.1995 - 03.2006
- Reported to the Workshop Foreman
- Designed, manufactured, serviced and repaired press tools, jigs, fixtures, rubber moulds and hot metal dies
- This was done using CNC lathe, centre lathe, milling machine, horizontal boring mill, horizontal surface grinder, tool and cutter grinder, radial drilling machine and metal cutting bandsaw machine
- Heat treatment (i.e
- Hardening, tempering, normalising and annealing) of materials such as mild steel, medium carbon steels and tool steels after the manufacture of press tools, moulds and dies
- Read, interpreted and used technical drawings (blue prints) in the design and manufacturing processes of tools
- Repaired and serviced pneumatic tools and equipment as well as the manufacture/machining of replacement parts for such tools
- Tool and cutter grinding
- Calibration of measuring equipment such as micrometers, torque wrenches, vernier callipers and telescopic gauges
- Conducted quality control on finished products and components
- Reason for leaving: Relocated to South Africa
Education
BCom - Honours, Management
Regent Business School
01.2022
BCom - Accounting
Zimbabwe Open University
01.2012
Graduate Diploma - Marketing
Institute of Marketing Management
01.1999
Intermediate Certificate - Marketing Management
Institute of Marketing Management
01.1998
Trade Certificate/Artisan - Tool, Jig & Die Maker
Ministry of Higher Education
Zimbabwe01.1995
A Level -
Speciss College
Zimbabwe01.1990
Skills
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
- Pastel
- Cold calling
- Sales presentations
- Technical aptitude
- Territory management
- Sales analysis
Ethnicity
African
Driverslicensecode
C1 - Own Car
Location
Pretoria, Gauteng, Lenasia, Gauteng
Currentsalary
34400, ZAR, CTC per month
Expectedsalary
40000, ZAR, CTC per month
Coursework
- 2015, CNC Programming Course - Fanuc & ISO Milling, CNC Master Training Centre
- 2011, Basic CNC Turning Programming, Ekurhuleni Artisans & Skills Training Centre
- 2001, Customer Care Course, National Railways of Zimbabwe
Personal Information
- Available: +/- 2 Months
- Passport Number: GN486584
- Gender: Male
- Zimbabwean (SA Permanent Resident)
Timeline
External Sales Representative
Pilot Tools (Pty) Ltd
11.2022 - Current
External Sales Representative / Internal Sales Representative (Contracts & Tender Administration)
Industri Tools & Equipment (Pty) Ltd
07.2018 - 10.2022
Technical Sales Representative (International Sales - Africa Region)
Pilot Tools (Pty) Ltd
09.2010 - 06.2018
Sales Representative (Internal Sales)
Rand Plastics (Pty) Ltd
09.2009 - 08.2010
Quality Controller / Supervisor
Thunder Holdings (Pty) Ltd
04.2009 - 08.2009
Technical Sales Representative (Internal Sales)
Pilot Tools (Pty) Ltd
05.2007 - 03.2009
Workshop Foreman / Supervisor
Steel Door Frame Factory (Pty) Ltd
05.2006 - 04.2007
Artisan Toolmaker
National Railways of Zimbabwe
05.1995 - 03.2006
BCom - Honours, Management
Regent Business School
BCom - Accounting
Zimbabwe Open University
Graduate Diploma - Marketing
Institute of Marketing Management
Intermediate Certificate - Marketing Management
Institute of Marketing Management
Trade Certificate/Artisan - Tool, Jig & Die Maker
Ministry of Higher Education
A Level -
Speciss College
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