Masenkane Lebohang Makhooane
Sales Consultant
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
Work History
External Sales Consultant
Absa Bank
Johannesburg
03.2019 - Current
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Maintained organized, presentable merchandise to drive continuous sales.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Oversaw daily outbound calls to identify services that address primary needs.
- Identify Sales opportunities in and around the Gauteng South Region, and addressing sales needs
Retail Sales Consultant
Absa Bank
Sandton City
03.2015 - 03.2019
- Maintained customer satisfaction with quick and professional handling of product returns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Adhered to FICA and FAIS compliance requirements to prevent frauds and losses within the bank
Customer Services Clerk
Absa Bank
Soweto and Edenvale
12.2011 - 04.2015
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with customers to understand needs and provide excellent service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate in Banking Services Advice - Banking Services
Milpark Business School
Johannesburg 02.2010 - 02.2011
Certificate in Management Leadership - Banking And Financial Support Services
Milpark Business School
Johannesburg 02.2011 - 02.2012
Skills
Sales strategy development
Accomplishments
Top External Sales Consultant- Gauteng South 2021
- Supervised team of 5 staff members in the Soweto/ Vaal external Sales team
Certification
Regulatory Exam
Timeline
External Sales Consultant
Absa Bank
03.2019 - Current
Regulatory Exam
06-2017
Retail Sales Consultant
Absa Bank
03.2015 - 03.2019
Customer Services Clerk
Absa Bank
12.2011 - 04.2015
Certificate in Management Leadership - Banking And Financial Support Services
Milpark Business School
02.2011 - 02.2012
Certificate in Banking Services Advice - Banking Services
Milpark Business School
02.2010 - 02.2011