Jan Petrus Grobler
Grootvlei
Summary
I am a dedicated and career focused sales professional who uses effective questioning to establish my customer’s needs. I have great customer relationships and customer service skills. I can conduct a deal in both English and Afrikaans. I am a determined, self-motivated individual who is goal driven. I am proud of my achievements and track record. I learn very quickly and work my best under pressure. I love finding new business and meeting new people. I truly hope that you will consider my resume and allow me the opportunity to grow and be part of your team
Overview
24
24
years of professional experience
Work History
External Sales Consultant
Henred Frauheuf(SA Truck bodies)
06.2024 - 06.2025
- External sales representative.
- Promote, sell, and secure orders through a relationship-based approach.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Operated register, handled cash and processed credit card transactions.
- Demonstrated product features and benefits to enhance customer knowledge and satisfaction.
- Worked with fellow sales team members to achieve group targets.
- Analyzed customer needs and preferences to recommend appropriate products.
- Listened to customers to understand needs and refer to optimal services.
- Performed cold calls to prospective customers to introduce company offerings.
External Sales Consultant
Hamiltons Brushware
04.2021 - 03.2024
- Developed relationships with clients to understand their needs and preferences.
- Conducted product presentations to showcase features and benefits effectively.
- Utilized CRM software to track sales activities and manage client information efficiently.
- Trained new sales team members on company products and sales techniques thoroughly.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Researched competitors' products, prices, and sales techniques.
- Organized client visits, presentations, product demonstrations and trade shows.
- Managed inventory levels by ordering sufficient stock for each account.
External Sales Consultant
Stevenson Paint
12.2017 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
Sales
Ceramic Wholesalers
10.2016 - 11.2017
- General sales admin along with brand management.
- Heading up new division within the business.
- Establishing the new brand within the current customer base.
- Doing market research to find new business.
- Doing staff and customers training.
- Assisting with daily and yearly budgets for the sales division.
- Reason for leaving – was retrenched.
External Sales Consultant
Tile & Floor Care
01.2008 - 09.2016
- General Sales Admin.
- Meeting monthly sales targets.
- Finding new business and growing existing business through good customer relationships.
- Securing orders and providing customer service on a professional level.
- Assisting with architectural specifying and technical advice.
- Managed key accounts to meet yearly budgets.
- Assisted with yearly budget planning.
- Ran three various brands: Rastolium, Genisis and Litocol.
- Did customer training on all of the above-mentioned products.
Sales Manager
Tile Africa
Fourways, <ul>
<li>Oversaw inventory management to ensure optimal stock levels and availability.</li>
<li>Implemented training programs for staff to enhance customer service skills.</li>
<li>Collaborated with cross-functional teams to align sales goals with company objectives.</li>
<li>Managed daily operations of sales department, including supervision of staff members.</li>
<li>Performed sales consultations and educated clients on products and services.</li>
<li>Trained, coached, and mentored junior sales personnel to ensure success in their roles.</li>
<li>Created and presented monthly reports to management on sales performance.</li>
<li>Achieved company growth and brand development through market expansion and sales.</li>
<li>Developed pricing strategies that would maximize profits while still remaining competitive in the market.</li>
<li>Implemented process changes to streamline sales department workflow.</li>
<li>Resolved customer complaints regarding sales and service.</li>
</ul>
01.2003 - 01.2006
- Oversaw inventory management to ensure optimal stock levels and availability.
- Implemented training programs for staff to enhance customer service skills.
- Collaborated with cross-functional teams to align sales goals with company objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Achieved company growth and brand development through market expansion and sales.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Implemented process changes to streamline sales department workflow.
- Resolved customer complaints regarding sales and service.
Internal Sales
Earth Cote Midas
Vanderbijlpark, <ul>
<li>Completed day-to-day duties accurately and efficiently.</li>
<li>Contributed innovative ideas and solutions to enhance team performance and outcomes.</li>
<li>Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.</li>
<li>Identified needs of customers promptly and efficiently.</li>
<li>Provided excellent service and attention to customers when face-to-face or through phone conversations.</li>
<li>Assisted with customer requests and answered questions to improve satisfaction.</li>
</ul>
01.2001 - 01.2003
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Short course - Sales & Marketing
Damelin College
01.2015
Grade 12 -
Vereenighing High School
01.1999
Skills
- Customer relationship management
- Sales forecasting
- Contract negotiation
- Product demonstration
- CRM software usage
- Market analysis
- Cold calling
- Lead generation
- Problem solving
- Time management
- Team collaboration
- Sales strategies
- Training and development
- Sales analysis
- Leads prospecting
- Referral generation
- Product and service sales
- Online marketing
- Closing techniques
- Sales development
- Networking techniques
- Customer needs assessment
- Product and service knowledge
Personal Information
- ID Number: 8111255206085
- Health Status: Very Good
- Nationality: South African
- Driving License: Yes
Timeline
External Sales Consultant
Henred Frauheuf(SA Truck bodies)
06.2024 - 06.2025
External Sales Consultant
Hamiltons Brushware
04.2021 - 03.2024
External Sales Consultant
Stevenson Paint
12.2017 - 03.2022
Sales
Ceramic Wholesalers
10.2016 - 11.2017
External Sales Consultant
Tile & Floor Care
01.2008 - 09.2016
Sales Manager
Tile Africa
01.2003 - 01.2006
Internal Sales
Earth Cote Midas
01.2001 - 01.2003
Short course - Sales & Marketing
Damelin College
Grade 12 -
Vereenighing High School
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