Wendy-Ann Paddock
Rustenburg
Summary
Results-driven Internal Sales and Office Administrator with expertise in order management and client engagement. Strengthens collaboration and customer relationship management, fostering a supportive team environment. Utilises creative problem-solving skills to navigate diverse challenges and enhance operational efficiency.
Overview
23
23
years of professional experience
Work History
External Sales
Bernaro Furniture Manufactures
01.2023 - Current
- Sales National.
- Sales Training National.
- Quote data capture.
- Orders data capture.
- All Communication relating to orders and production.
- Site Visits.
- Project Management and Coordination.
- Managing all Delivery and Installation Teams.
- Sourcing of Products and materials.
- Marketing and design of new Product.
- Reason for Leaving: Zero stable income.
External Sales
Toolroom
01.2020 - 01.2021
- Marketing and design of new Product.
- Communication Mail in and outgoing.
- Quotes.
- Site Visits.
- Travel National.
- Reason for Leaving: Retrenchment during Covid.
- Ref: Linda Jarvis
- Mobile: 083 647 3522
Project Management and Coordination - Workzone
Workzone ( Under TechnoGroup )
Johannesburg
09.2015 - 08.2020
- Sourcing of Products and materials.
- Health and Safety Files for installation.
- Ref: Jackie van der Westhuizen
- Mobile: 066 224 2720
Internal Sales / External Sales / Admin Assistant
Technotube ( under Techno Group )
01.2015 - 01.2020
- Marketing and design of new Products.
- All Communication relating to orders and production.
- All Orders data capture.
- Invoicing.
- Sales Training National.
- Sales National.
- Production sheets.
- Managing all Delivery and Installation Teams.
- Site Visits.
- Reason for Leaving: Retrenchment and Company closed 1 year later.
- Ref: Cathy
- Mobile: 072 307 5621
Admin Assistant / Internal Sales / Sales
Worxspace Design Projects
01.2012 - 01.2015
- Book Meetings and Schedule Events.
- Meetings with suppliers.
- Order placement with suppliers.
- Maintain internal databases.
- Debtors and creditors.
- Submit expense reports.
- Banking.
- Maintaining a good Filing system for data.
- Distribute incoming and outgoing mail.
- Prepare regular reports and presentations.
- Site Visits and Meetings.
- Project Coordination.
- Reason for Leaving: Better employment opportunity.
- Ref: Garth Dockray
- Mobile: 082 878 9434
Internal Sales / Admin Assistant
Prostore CC
01.2005 - 01.2011
- All Communication relating to orders.
- All Orders data capture.
- Invoicing.
- Deliveries.
- Sales Training National.
- Sales National.
- Production sheets.
- All Records for HR-related matters (hearings, retrenchments, health, and safety, and leave).
- Managing all Delivery and Installation Teams.
- Site Visits National and Cross Border. ( Botswana, Zimbabwe )
- Reason for Leaving: Company closed down.
- Ref: Frans Van Deventer
- Mobile: 079 701 5825
Sales
Demo Nissan Forklifts
01.2003 - 01.2005
- Identified and pursued new business opportunities through targeted sales strategies.
- Appointments and meetings for Demo.
- Managed long-term and short-term rental agreements to maximise occupancy rates.
- Conducted repairs on forklifts to maintain operational efficiency and minimise downtime.
Education
Highest Grade passed Grade 11 -
Hoërskool Meisies Huggenote
Springs, GP12-1991
Hoërhandel en Tegnies Bloemfontein
12-1990
Skills
- External sales
- Sales experience
- Sales strategy development
- Sales presentation skills
- Sales conversion
- Sales report prep
- Client engagement
- Client relationship
- Customer service excellence
- Customer Service
- Order management
- Order processing
- Invoicing processes
- Invoice management
- Supplier negotiations
- Product sourcing
- Site visit planning
- Project management
- Team leadership
- Ability to delegate
- Effective communication
- Strong interpersonal skills
- Attention to detail
- MS Excel
- MS Word
- Outlook
- QuickBooks
- Pastel
- Sales floor support
Custom
Excellent
Languages
Afrikaans
Advanced
C1
English
Intermediate
B1
Interests
I love to create, so I love to do some sewing projects, and some home, arts and crafts
Friends and family are my happy point
Timeline
External Sales
Bernaro Furniture Manufactures
01.2023 - Current
External Sales
Toolroom
01.2020 - 01.2021
Project Management and Coordination - Workzone
Workzone ( Under TechnoGroup )
09.2015 - 08.2020
Internal Sales / External Sales / Admin Assistant
Technotube ( under Techno Group )
01.2015 - 01.2020
Admin Assistant / Internal Sales / Sales
Worxspace Design Projects
01.2012 - 01.2015
Internal Sales / Admin Assistant
Prostore CC
01.2005 - 01.2011
Sales
Demo Nissan Forklifts
01.2003 - 01.2005
Highest Grade passed Grade 11 -
Hoërskool Meisies Huggenote
Hoërhandel en Tegnies Bloemfontein