Milton Mahlalela
Johannesburg
Summary
Results-oriented Service Project Engineer with a strong foundation in mechanical engineering and a proven track record in driving operational excellence. Possessing a master’s degree in mechanical engineering and a Postgraduate Diploma in Management, I bring a unique blend of technical expertise and strategic thinking to complex projects. With a PMP certification in progress and a Lean Six Sigma Green Belt, I am committed to delivering exceptional results through effective project management and process improvement. My experience in the earthmoving equipment industry, coupled with a strong analytical mindset, enables me to optimize operations, enhance customer satisfaction, and drive sustainable growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Project Engineer
Komatsu South Africa
Johannesburg
09.2022 - Current
- Lead and managed multiple projects, ensuring timely delivery within budget and scope
- Develop and execute project plans, including resource allocation and risk management and collaboration with cross-functional teams to drive project success
- Implement Quality Control or Lean Six Sigma methodologies to optimize operational excellence and reduce operational waste
- Conduct service operation survey (SOS) to identify and implement customer satisfaction improvements
- Optimized operational efficiency through KPI implementation, process standardization, and data-driven insights
- Utilized Power BI to create interactive reports and visualizations for data-driven decision making
- Conducted in-depth data analysis, including Weibull distribution modelling, to optimize machine availability, reliability, and cost
- Collaborate with customers and third-party providers to ensure Komatsu equipment are seamlessly equipped with Machine Intervention Systems (MIS), enabling smooth integration and optimal performance
- Collaborate with OEMs and senior product specialists to address complex technical challenges
- Train operational staff on Komatsu machine ICT systems
- Implement strategies to effectively manage and optimize work in progress (WIP), reducing WIP aging to enhance customer satisfaction and improve cash flow.
Project Engineer
Barloworld Equipment
05.2022 - 08.2022
- Led the condition monitoring team in leveraging the CAT MineStar solution to track, monitor, automate, and manage CAT machines, resulting in safer, more productive, and more efficient operations
- Deliver projects on time and within budget, managing risk and ensuring design for operability
- Collaborate with customers and third-party providers to ensure Barloworld equipment machines are seamlessly equipped with Machine Intervention Systems (MIS), enabling smooth integration and optimal performance.
Process Engineer
Barloworld Equipment
09.2020 - 04.2022
- Led the Media Centre team in delivering Caterpillar service manuals, software, and literature to Earthmoving equipment customers, empowering them with comprehensive equipment and component management solutions
- Fostered a collaborative environment while maintaining positive stakeholder and relationships through regular meetings
- Led and motivated the team by developing individual development plans and promoting a positive work environment.
Process Engineer
Barloworld Equipment
01.2017 - 08.2020
- Delivered projects on time and within budget, managing risk and ensuring design for operability
- Designed using Autodesk inventor and collaborated with third-party vendors to build a field service trailer, facilitating efficient servicing of Caterpillar machinery on-site
- Evaluated process viability through feasibility studies and championed continuous improvement by proposing innovative solutions
- Optimized production flow by effectively managing Work-in-Progress, conducting audits, and generating insightful reports using QlikView and SAP
- Empowered process excellence through training on key performance indicators (KPIs) and Lean concepts.
Engineering Graduate
Barloworld Equipment
01.2017 - 08.2020
- Serviced and maintained CAT machines through disassembly, assembly, troubleshooting, repairs, and generating customer machine analyses and reports.
Education
MPhil in Mechanical Engineering (With Distinction) -
University of Johannesburg
01.2023
Postgraduate Diploma in Management -
Northwest University
01.2022
BTech in Mechanical Engineering -
University of South Africa
01.2017
N.D Mechanical Engineering -
University of Johannesburg
01.2015
Skills
- Project Management
- Data Analysis & Reporting
- Kaizen (Continuous improvement) Methodologies
- Earth Moving Equipment
- Preventative Maintenance
- Problem Solving
- Cost Analysis
- WIP Management and Optimization
- Engineering Design
- Leadership Skills
- Presentation Skills
- Collaboration and Teamwork
- Software Proficiency
- Proposal Writing
- Performance Evaluations
- Controls Monitoring
Certification
- 2024-01-01, 2024-01-01, Project Management Professional (PMP) [Ongoing], Project Management Institute (PMI)
- 2024-01-01, 2024-01-01, Lean Six Sigma - IASSC Certified Green Belt, PeopleCert
Volunteer Experience
2013-01-01, 2013-01-01, University of Johannesburg, Tutoring Grade 10,11 and 12 Mathematics and Physical Science
References
Available on request.
Timeline
Service Project Engineer
Komatsu South Africa
09.2022 - Current
Project Engineer
Barloworld Equipment
05.2022 - 08.2022
Process Engineer
Barloworld Equipment
09.2020 - 04.2022
Process Engineer
Barloworld Equipment
01.2017 - 08.2020
Engineering Graduate
Barloworld Equipment
01.2017 - 08.2020
MPhil in Mechanical Engineering (With Distinction) -
University of Johannesburg
Postgraduate Diploma in Management -
Northwest University
BTech in Mechanical Engineering -
University of South Africa
N.D Mechanical Engineering -
University of Johannesburg
- 2024-01-01, 2024-01-01, Project Management Professional (PMP) [Ongoing], Project Management Institute (PMI)
- 2024-01-01, 2024-01-01, Lean Six Sigma - IASSC Certified Green Belt, PeopleCert
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