Memory Sibanda

Change Management

· Responsible for ensuring that identified projects are supported with appropriate change management practices, with emphasis on the people aspects.

· I work in conjunction with project managers, analysts and other resources deployed on change initiatives to ensure successful outcomes which meet business expectations.

· Develop structures and methodologies to support successful change adoption, and ensure that, alongside project management methodologies, these are clearly deployed within the school.

· Assist and manage change communication efforts.

· Participate in change impact analysis to understand the effect of change on people and structure.

· Ensure stakeholder relationships are maintained, either directly or via other resources (e.g. the CIO, sponsor etc.).

Training

· Responsible for providing the training of GIBS technical skills of GIBS. Specifically, this includes all “hard” training on processes and systems – i.e. “how do I do my job?”

· Develop and maintain all training material required to achieve these outcomes.

· Delivery of face to face and online training to staff.

· Working with IT and HCD, identifying opportunities to improve the technical skills levels in the school and developing courses or material to do this.

· Identifying and developing self-help mechanisms to improve on-the-job skills with systems, e.g. developing micro-learning or FAQs for staff to find in their own time.

· Recording and feeding of raised system issues to the system teams to ensure continuous improvement, such as bugs, aesthetic or usability problems, and even new opportunities.

· Aligning training to the HCD L&D compliance requirements and recording and reporting as required by HCD policy.

• Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.

• Developed complete training programs and led training using expert learning techniques
• Executed annual training sessions for internal and external clients
• Executed 4 annual training sessions for internal and external clients
• Collected information about company objectives and employee deficiencies in order to assess training needs.
• Coordinated with engineers and corporate leadership to identify training and development opportunities to improve safety and optimize performance.

• Utilized innovative methods of instruction, including video, interactive class activities and discussions to present course material
• Incorporated instructional technologies in course delivery for both in-class and online instruction
• Instructed students using lectures, discussions and demonstrations in [ Computer Architecture, Network Architecture, Digital Citizenship, Digital Marketing, Business Information Systems, Programming Languages like C# and Java, Knowledge Management, Software Quality Testing, Introduction to Statistics, Business Management, Introduction to Personal Computing, Computer and Digital Literacy (Open Learning Group[O.L.G]) and Office Computing, End User Computing A, B, and C (Word, Excel, PowerPoint, Access) ]
• Managed classes of [150] students in university environment
• Developed semester outlines and instructional plans for each class session to comply with stated course objectives
• Wrote and modernized Help Desk, Computer and Digital Literacy, Software Quality Testing course materials, including syllabi, writing assignments and exams
• Developed and proctored exams to properly gauge information retention and student performance
• Lectured on IT to approximately 150 students per group. Having +-20 groups per semester
• Created excitement and enthusiasm in classroom by delivering engaging subject matter
• Marked, analyzed and tracked data on student progress to update and enhance learning plans
• Instructed students using lectures, discussions and demonstrations in [All IT modules listed above]
• Taught diverse student population by employing various learning styles and abilities
• Utilized instructional technologies in course delivery for both in-class and online instruction to engage and educate students
• Guided students in researching, structuring and presenting debate case
• Analyzed student progress to adjust lesson planning for improvement.
• Motivated students in positive learning environment to build academic confidence.

• Conducted analysis to address of inconsistent records which led to system recommendations

• Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings
• Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions
• Designed, implemented and monitored web pages and sites for continuous improvement
• Established milestones for projects and prepared all team members to meet aggressive deadlines
• Used programming capabilities in PHP, SQL and JavaScript and other libraries as needed
• Tested websites and performed troubleshooting prior to deployment
• Analyzed requirements and designed, developed and implemented software applications for multiple websites
• Maintained strict budgetary and scheduling guidelines to satisfy customers with high-quality, targeted designs
• Reviewed project specifications and devised solutions for use across multiple websites

SENIOR COORDINATOR: ASSURANCE OF LEARNING (AOL)

01/2020 to 05/07/2020

Employer: The University of Pretoria's Gordon Institute of Business

Science, Illovo, Johannesburg |, Gauteng

• Coordinate and provide administrative support for GIBS' AACSB Assurance of Learning programme

• Provide on-going support to the Manager: Quality Assurance for all Assurance of Learning(AOL) related activities ensuring all AOL procedures and processes are up to-date and maintained

• Support and coordinate all activities related to the development and formulation of programme learning goals across all identified academic programmes

• Assist the School's Learning Specialist, by providing coordination and administrative support, in the development of relevant assessment rubrics

• Coordinate and provide administrative support for all activities related to the mapping of learning goals and learning objectives to core courses on relevant programmes

• Support faculty in the alignment of courses and course outlines to Assurance of Learning processes and procedures

• Coordinate and administer all Assurance of Learning content on core course outlines

• Coordinate and provide administrative support to faculty in formulation of course assessment matrices and the mapping of identified assessment methods

• Coordinate and provide administrative support for the mapping of learning goals using the goals tool on Blackboard/ Aspire together with the School's Learning Specialist

• Support the Manager: Quality Assurance in creating the assessment plan for Assurance of Learning across the School

• Facilitate, support, and enable the assessment of learning goals and objectives through a variety of methods, including embedded and external assessment method

• Coordinate and facilitate all Assurance of Learning data collection activities and processes

• Engage and contract identified external moderators

• Coordinate and process all examination scripts, syndicate assignments and individual assignments reviewed for Assurance of Learning purposes

• Analyse and present all Assurance of Learning data collected in the Assurance of Learning data collection process

• Support Senior Manager: Quality Assurance in the formulation of the Assurance of Learning Report

• Support Senior Manager: Quality Assurance in the interpretation of the Assurance of Learning data results and report