Proven professional with a track record at Galaxy Bingo Tonga, adept in cash handling and customer service excellence. Streamlined surveillance processes, enhancing safety and compliance. Demonstrates patience, empathy, and a knack for supporting law enforcement investigations. Achieved significant improvements in operational efficiency and customer satisfaction.
• Registering new patrons on the FICA system and retrieving information of registered patron.
• Cashing out to patrons with an accurate yet professional attitude.
• Handle smaller and larger monetary transactions for patrons.
• Ensure that all Patrons present Identification for all transaction above R5000.
• Assist with Daily clearance.
First Aid-Level 1
Basic Situational Awareness Course
Microsoft Word 2016
Basic Excel Training
Customer Service
Name: Romario Phathwa
Position: Branch Manager
Contacts: 0797646988
Name: Thandi Mbokodo
Position: Duty Manager
Contacts: 0720644818
Name: Bishop EV Magagula
Contacts: 0824218356
First Aid-Level 1
Basic Situational Awareness Course
Microsoft Word 2016
Basic Excel Training
Customer Service