Proven customer service expert with a track record of enhancing customer satisfaction at Galaxy Bingo. Demonstrates exceptional cash handling accuracy and a strong work ethic, coupled with outstanding time management skills. Excelled in building customer relationships, significantly contributing to repeat business. Showcases a unique blend of patience, empathy, and customer service excellence.
Hi, I’m
Nozipho Buyi Sibiya
Buyi
Pietermaritzburg,KZN
Summary
Overview
18
years of professional experience
Work History
Galaxy Bingo
Cashier
02.2020 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Pna
Store Assistant
10.2019 - 01.2020
Job overview
- Collaborated with team members to create engaging product displays, increasing overall store appeal.
- Processed transactions accurately to ensure smooth checkout experience.
- Improved customer satisfaction by providing timely assistance and addressing concerns.
- Maintained organized store layout by restocking merchandise and keeping products easily accessible.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Pick N Pay
Cashier
11.2015 - 12.2018
Job overview
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Dis Chem
Cashier
04.2007 - 03.2013
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Elangeni CollegeHammarsdale, South Africa
No Degree from Information Technology
01-2015
University Overview
Phangifa Comm TechEmpangeni, South Africa
High School Diploma
12-2006
University Overview
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Cash handling
Languages
English
Intermediate (B1)
Timeline
Cashier
Galaxy Bingo
02.2020 - Current
Store Assistant
Pna
10.2019 - 01.2020
Cashier
Pick N Pay
11.2015 - 12.2018
Cashier
Dis Chem
04.2007 - 03.2013
Elangeni College
No Degree from Information Technology
Phangifa Comm Tech
High School Diploma
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