Dynamic professional with experience at Free State Department of Education, excelling in network installation and maintenance. Proven data entry proficiency and strong communication skills enhanced project deliverables. Adept at optimizing WAN/LAN connections, ensuring seamless operations and user satisfaction. Committed to leveraging technical expertise and organizational skills for impactful contributions.
Provisioning of single point of contact for end-users; receive support and maintenance within the organisation’s desktop computing environment; Installing, diagnosing, repairing; maintaining and upgrading all PC hardware and equipment to ensure optimum workstation performance.
Maintaining Eskom site in the NW region; LAN Support; remotely collaborating with and assisting users; contract management-Liaison with external vendors on behalf of clients; Medium scale project deliverables/rollout; working closely with Eskom IT management team ensuring that laptops, desktops are properly installed and managed.
Data entry proficiency
Appointment scheduling
Document control
Information processing