John De Kock
Senior Sales Manager
Cape Town
Summary
Securing a challenging position aligning with my competencies, capabilities, skills, and experience.
Overview
24
24
years of professional experience
1
1
Language
Work History
Operations Manager Western/Eastern Cape
Cash Crusaders
09.2022 - 12.2023
- Oversaw operations of 10 stores, enhancing profitability while minimizing costs. Directed daily activities of store clusters to achieve operational excellence. Led store teams to meet established standards and comply with franchise requirements. Ensured adherence to franchise systems, driving profitability across all locations.
- Completed 12-month budgets for all stores within the region. Analyzed three profit centers to assess current performance of new goods, second-hand goods, and loan book. Developed action plans to maximize profit center performance through detailed store analysis. Managed store performance to align with budget expectations and group standards. Drove store performance improvements to enhance EBITDA results. Reviewed income statements with franchisees to ensure compliance with accounting handbook. Interpreted accounting handbook to inform financial reviews and decision-making processes.
Sales Executive Western Cape
Home mark
03.2021 - 08.2022
- Managing two primary key accounts (pick & pay checkers hypers western cape)
- Ensuring effective service to store through promoter presence
- Overseeing group of 10 promoters
- Managed procurement of fresh products while liaising with head office for dry grocery planning. Coordinated efforts between in-store purchasing and head office buyers to align on inventory needs. Conducted negotiations with suppliers to secure favorable terms and pricing for fresh goods. Ensured seamless communication with head office planners to maintain stock levels and product variety.
- Shift organization and scheduling of floor supervisors and staff members.
- Ensuring target achievement within budget parameters.
- Acquired skills for integrating SAP system
Foods Sales Manager
Game “Wall mart/Massmart”
09.2012 - 07.2020
- Supervising foods department within store unit.
- Ensuring two floor managers oversee operations on sales floor.
- Overseeing a team of 6 personnel.
- Executed in-store purchasing of fresh products while collaborating with head office buyers for dry groceries. Facilitated communication between store operations and head office planners to streamline procurement processes. Oversaw inventory management for fresh products, enhancing supply chain efficiency.
- Workforce planning and scheduling of floor supervisors and floor personnel.
- Ensuring targets adhere to organizational budgets.
- Acquired expertise in SAP system integration
Dispatch Manager
Metro Wholesalers “Metcash Africa”
12.2010 - 08.2012
- Supporting banner group clients and sustaining current clients obtaining grocery goods from metro wholesalers.
- Administering planning and organization of transport logistics including weight estimation for loading.
- Management of work order processing needs.
- Client liaison for delivery expectations.
- Compilation of weekly and monthly performance reports concerning sales, expenses, delivery costs, staffing, etc.
- Arranging client appointments for both current and prospective clients.
- Oversee weekly truck cleaning and documentation process.
Retail Branch/Store Manager
Shoprite/ Checkers
11.2008 - 12.2010
- Strategising and arranging branch activities for medium- and long-term objectives.
- Ensuring compliance with budget while meeting targets.
- Direct operations involving over 170 staff members.
- Diagnosing and rectifying problems concerning customer staff and suppliers.
- Manage total responsibility for branch outcomes related to profit and loss.
- Upholding branch appearance and merchandising standards in accordance with company specifications.
- Following all company guidelines and protocols.
- Coordinate with regional management to improve unit performance.
Assistant/ Sales Manger “Groceries, Fresh Foods”
Shoprite/ Checkers
11.2006 - 11.2008
- Ensuring effective merchandising in Business unit.
- Ensuring production is adhered to the agreed system.
- Managing wastage in all departments.
- Ensuring effective housekeeping and complying with company O.H.A.S.A. regulation, Policies and procurers.
- Relived and acted as Store/ Branch manager during absence of Branch manager.
- Developing the necessary skills and gained experience to reach a level of competency that would lead to being able to effectively manage all aspects of operation of the Business unit.
- Trained staff in branch procedures, including conducting induction for a diverse team of staff including new staff.
Trainee Manager
Shoprite/ Checkers
11.1999 - 11.2006
- Prepared for management level
- Trained in-store across various business units.
- Completed training in "m.t.s." management training program N.Q.F. 3
- Supported relief operations during absence of sales manager.
- Studied various courses to gain comprehensive understanding of system
- Delegating tasks assigned by branch manager to staff.
- Contributing as a collaborative member of management team.
Education
Matric - Grade 12
Blackheath S.S.S.
01.1999
Skills
Ethical integrity
Organizational leadership
Team collaboration
Employee training
Employee recognition
Effective communication
lifelong learning
Fast-moving consumer goods Retail and wholesale operations Confectionery and foodservice skills Market insights
Leadership abilities
Cleanliness dedication
Microsoft Office proficiency Document creation Data analysis Email correspondence Visual presentations
Supplier and customer negotiation
References
- Grant, Julies, National Sales Manager, 083 557 7082, Cash Crusaders
- Douglas, Kleinbooi, Regional Manager, 082 685 6024, Homemark
- Fiona, Damons, Store Manager, 021 915 6400, 083 461 8612, Game Tygervalley
- Nizaam, Dramat, Store Manager, 021 555 7500, 073 382 8968, Game Canal Walk
- Willem, Keun, Store Ops Manager, 082 575 6068, H/O
- Sadiq, Petersen, Assistant Manager, 083 630 4040, 021 364 4901, Metro
- Mkhuseli, Herman, Regional Manager, 083 293 9919, Edcon
- Tami, Konza, Branch Manager, 083 351 7009, Shoprite
- Levona, Meboza, H.R. Manager, 021 596 1720, Checkers Hyper
COURSES ATTENDED
- Managing People for Profit
- Industrial Relations
- Managing Customer Service
- Managing Shrinkage and Loss
- Leading and Motivating Teams
- Profit and Loss Accounting
- Basic First Aid Training
- Basic Fire Fighting Training
- Diversey Foods Safety Training
CONTACT INFORMATION
- 29 Blougom Avenue
- Rustdal
- Blackheath
- 7580
- Cell : 071 402 0491
- E-mail : jdekock06@gmail.com
PERSONAL INFORMATION
- ID No. 8103115197083
- Gender Male
- Dependents 2
- Marital Status Married
- Drivers License Code 8
- Ethnic Group Coloured “South African”
Timeline
Operations Manager Western/Eastern Cape
Cash Crusaders
09.2022 - 12.2023
Sales Executive Western Cape
Home mark
03.2021 - 08.2022
Foods Sales Manager
Game “Wall mart/Massmart”
09.2012 - 07.2020
Dispatch Manager
Metro Wholesalers “Metcash Africa”
12.2010 - 08.2012
Retail Branch/Store Manager
Shoprite/ Checkers
11.2008 - 12.2010
Assistant/ Sales Manger “Groceries, Fresh Foods”
Shoprite/ Checkers
11.2006 - 11.2008
Trainee Manager
Shoprite/ Checkers
11.1999 - 11.2006
Matric - Grade 12
Blackheath S.S.S.