Israel Bongi Khoza
Vryheid
Summary
Dynamic Manager of Business Development and Sales with strengths in team recruitment and training. Manages medical billing and collections to maximise revenue streams. Enforces patient privacy regulations and implements efficient scheduling systems to enhance patient satisfaction.
Overview
15
15
years of professional experience
Work History
Manager of Business Development and Sales
DR NR Ngobese Medical Practice INC
Vryheid, South Africa
03.2025 - Current
- Managed operational tasks and resources to ensure efficient practice function.
- Recruit, hire, onboard, and train administrative and clinical support staff.
- Oversaw medical billing, collections, and insurance reimbursement to maximise revenue.
- Monitoring inventory and ordering necessary medical suppliers and equipment.
- Enforcing strict patient privacy regulations such as PPPIA.
- Implement an efficient patient scheduling system to minimise wait times.
- Reviewed patient feedback, addressed concerns, and resolved complaints to enhance patient satisfaction.
- Oversee patients' electronic health records and IT system
Process Controller Water Treatment Works
Zululand District Municipality
Vryheid, South Africa
08.2011 - 04.2023
- Calculated, calibrated, and managed chemical feed rates for lime, ferric chlorine, polymers, and chlorine to optimise coagulation, flocculation, filtration, and disinfection processes.
- Collected water samples from specified points and conducted laboratory tests to ensure compliance with SANS 241 water quality standards.
- Inspected equipment and machinery regularly, identifying and reporting maintenance needs to ensure operational efficiency.
- Trained new staff on process control techniques, safety protocols, and quality standards.
- Planned and organised repairs for faulty production equipment repairs, independently fixing minor problems.
Education
Certificate of Higher Education - Law
University of South Africa
Durban01-2021
Skills
Service delivery innovation
Client orientation and customer focus
Analytical skills
Planning, organising and time management
Report writing
Computer literacy
Problem solving and conflict management
Good written and verbal communication skills
Excellent interpersonal skills
Honesty and integrity
Patriotic
Timeline
Manager of Business Development and Sales
DR NR Ngobese Medical Practice INC
03.2025 - Current
Process Controller Water Treatment Works
Zululand District Municipality
08.2011 - 04.2023
Certificate of Higher Education - Law
University of South Africa