Ewald Phillips
Sales Consultant
Kuils River
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
I bring all my knowledge and problem-solving skills to assist in the new position if given the opportunity.
I have been a stand in supervisor for more than 5years so i believe that i have the experience and the knowledge for the role
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Sales Consultant
Multichoice ,DSTV
11.2014 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Developed and implemented sales strategies to increase profits.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Technical Consultant
Multichoice ,DSTV
11.2014 - 07.2021
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Enhanced interfaces to promote better functionality for users.
- Testing of decoders
- assist with billing queries
- Researched and adopted new technologies to add value to existing offerings.
- Identified issues, analyzed information and provided solutions to problems.
Education
No Degree - RE5 Qualification
Moonstone
Pinelands, South Africa 06.2019 - 05.2024
No Degree - National Diploma in Human Resource Management
Vaal University of Technology
Vanderbijlpark, South Africa 02.2003 - 11.2007
Skills
Adaptability
undefinedTimeline
No Degree - RE5 Qualification
Moonstone
06.2019 - 05.2024
Sales Consultant
Multichoice ,DSTV
11.2014 - Current
Technical Consultant
Multichoice ,DSTV
11.2014 - 07.2021
No Degree - National Diploma in Human Resource Management
Vaal University of Technology
02.2003 - 11.2007
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