Overview
Work History
Education
Timeline
Work Availability

Cynthia Mabena

Debtor Officer
Pretoria

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Debtors Officer

Ampath Trust
Johannesburg
08.2018 - Current
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Provided professional services and support in a dynamic work environment.

Personal Assistant

Bargaining Council
Johannesburg
05.2017 - 08.2018
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Attended meetings, took notes and tracked action items.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Served as point of contact between clients and managerial staff.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Helped clients to maintain independence and quality of life.
  • Facilitated transportation to and from appointments.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

High School Diploma -

Pinnacle Business College, Johannesburg
02.2017 - 02.2019
  • Completed professional development in [Subject]

High School Diploma -

Tvet College, Pretoria
01.2020 - 03.2024
  • Professional development completed in Management Assistant

Timeline

Tvet College - High School Diploma,
01.2020 - 03.2024
Debtors Officer - Ampath Trust
08.2018 - Current
Personal Assistant - Bargaining Council
05.2017 - 08.2018
Pinnacle Business College - High School Diploma,
02.2017 - 02.2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Cynthia MabenaDebtor Officer