Mathebula Tshikane
Centurion
Overview
17
17
years of professional experience
Work History
Debtors Officer
Cure Day Hospital
8 2018 - 06.2023
- Debtors ledger management>follow up claims until paid
- Handle account queries, sending off of statements
- Obtaining remittances from funders and website funders
- Sorting bank statement and capturing of payments absence of receipting clerk
- Reconciling Remittances and providing to receipting clerk
- Process and sending out medical aid claims-electronic and paper claim
- Verification of Authorization with fund with rejected claims and declined authorizations
- Obtain GP referrals, letter of motivation and all related reports
- Sending out updates to funders and international funders
- Monitor and follow ups on debt collections
- Clear debt and suspense accounts
- Capture journals to clear accounts
- Change financial status e.g, excess to client, refunds, hand over and bad debts
- Follow up rejected claims, correct details and resubmit
- Liaising with medical aid for short paid and unpaid accounts
- Liaising with Doctors rooms for Motivational letters and related documents.
Patient Administration: Supervisor
Cure Day Hospital
05.2016 - 07.2018
- Attending walk-ins patients
- Patient registration on the system
- Handle all reception duties to process admission
- Receive, register and handling of complaints, escalating to relevant department
- Handle and screen incoming calls
- Handle outgoing/outbound operating systems i.e
- Calling medicals, insurances, international funders, banks for authorization of services to patients
- Liaising with internal and external stakeholders
- Database management i.e
- Maintenance and opening of new accounts
- Handling electronic and telephonic queries
- Preparations and issuing of quotations
- Collection and processing of payments
- Billing and submission of all medical aid claims
- Handle weekly reconciliation and banking
- Ordering and handling logistical requirements of the Hospital
- Assist in minutes taking, capturing staff working hours and leave days
- Training, supervising in admissions, coding and billing.
Admission Clerk( Registry/Record Management)
Life Health Care Group (Reception and Emergency Unit Fourways)
12.2008 - 04.2016
- Open files for inpatient and outpatient, accurate capturing of medical aid
- Registration of birth and death, discharging of patients, census and statistics
- Processing of payments, preparing and performing day end banking
- Database management, retrieval of files and record management, electronic
- Filling, Admissions of WCA, requesting relevant Workmen's compensations forms/documents from employer
- Receive, register and handling of complaints, escalating to relevant department
- Registration of Visa applications
- Attending to police Officers requesting J88 forms for MVA claims and cases, issuing estimated costs
- Confirmations and Outbound Call Centre: follow up with medical aid, insurances, and international funders.
Secretary (Sessional rooms)
Life Healthcare Group (FOURWAYS)
10.2008 - 12.2008
- Diary management for several Doctors
- Correctly scheduling of Doctors
- Invoicing and processing of payments
- Making copies, faxing, scanning and attending to all email
- Typing of letters and memos, filing and retrieval of files
- Arrange meetings, booking flights and travel arrangements
- Preparations per each consult as per Doctor.
Stock Finance Clerk
Morning View Health
03.2005 - 06.2008
- Receiving stock, check quantity supplied
- Opening accounts for creditors and departments
- Creation of barcodes, capturing and printing
- Ordering and controlling of movement of stock
- Monthly stock count and adjustment
- Investigating stock losses and variances
- Liaising with suppliers for credit notes, expiry dates
- Undertake stock control and financial administration
- Generating daily report to avoid overspending
- Generating discount report given to customers and sales commission.
Customer Service Consultant
Wood Mead Pharmacy
08.2001 - 03.2005
- Cashier, Taking Orders, Responding to customers Queries and sales.
Education
Degree in Bachelors of Administration -
University of Limpopo (Turf loop Campus/University of SA)
Certificate in Bookkeeping - undefined
College Campus
Information Technology Level 1 - undefined
Ikemeleng Youth Centre
Grade 12 (Matric) - undefined
Shinguwa High School
Degree in Bachelors of Administration - undefined
University of Limpopo (Turf loop Campus/University of SA)
Certificate in Bookkeeping - undefined
College Campus
Information Technology Level 1 - undefined
Ikemeleng Youth Centre
Grade 12 (Matric) -
Shinguwa High School
Skills
Proven ability to work independently and as a team member
Excellent organizational skills
Excellent oral and written communication skills
Strong attention to detail
Excellent customer service orientation
Advanced computer skills - Word / Excel / PowerPoint / Microsoft Outlook / Unisolve / Imeds / Impilo / Synchromed / Medi Edi / Goodx and internet
Ability to manage own workload and set priorities with little supervision
Ability to multitask, manage time effectively and handle tight deadlines
Ability to function effectively in stressful situations/circumstances
Ability and desire to learn new skills
Ensure quality, timelines and results to meet Project's expectations
Flexibility and adaptability
Proactive approach
Accomplishments
- Certificate in Cashier/refunds and Exchange (2001)
- Good Clinical Practice (Research) - Ingonogo Co-Coordinators CC (2014)
- Certificate in Basic International Classification of Diseases: Africode (ICD 10) (2016)
- Certificate in Basic CCSA South African-Africode-current Procedural (CPT) (2016)
- Customer Service Certificate: Life Healthcare Group (2016)
- Founder and marketing Agent of Olieven wash and Fold Laundry Services (2019)
Contacts
082 380 2511, 012 072 1019, Mathebulaflorence11@gmail.com
Personal Information
- Place of Birth: Limpopo, South Africa
- Ethnicity: Black
- Date of Birth: 08/15/77
- Gender: Female
- Marital Status: Single
Drivers License
Code 10, True
References
- Mrs Claudean Louw, Debtors Supervisor Cure Day Hospitals, 060 987 5691/ claudean123@gmail.com
- Mrs. Franciscka Van Staden, Patient Services Manager, Life Health Group, 076 835 9680, francisca.vanstaden@lifehealthcare.co.za
- Matron Anusha Govender / Hospital Manager, Cure Day Hospital, 071 112 8575
- Ms. Ivy Mokoena, Reception Supervisor, Life Healthcare Group, 011 875 1346 / 072 979 9419, ivy.mokoena@lifehealth.care.co.za
Timeline
Patient Administration: Supervisor
Cure Day Hospital
05.2016 - 07.2018
Admission Clerk( Registry/Record Management)
Life Health Care Group (Reception and Emergency Unit Fourways)
12.2008 - 04.2016
Secretary (Sessional rooms)
Life Healthcare Group (FOURWAYS)
10.2008 - 12.2008
Stock Finance Clerk
Morning View Health
03.2005 - 06.2008
Customer Service Consultant
Wood Mead Pharmacy
08.2001 - 03.2005
Debtors Officer
Cure Day Hospital
8 2018 - 06.2023
Degree in Bachelors of Administration -
University of Limpopo (Turf loop Campus/University of SA)
Certificate in Bookkeeping - undefined
College Campus
Information Technology Level 1 - undefined
Ikemeleng Youth Centre
Grade 12 (Matric) - undefined
Shinguwa High School
Degree in Bachelors of Administration - undefined
University of Limpopo (Turf loop Campus/University of SA)
Certificate in Bookkeeping - undefined
College Campus
Information Technology Level 1 - undefined
Ikemeleng Youth Centre
Grade 12 (Matric) -
Shinguwa High School
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